Hotel Shuttle Driver
Homecourt Hospitality ManagementAbout the role
Description
Welcome to the role of Hotel Shuttle Driver! In this position, you will be responsible for providing safe, efficient, and courteous transportation services to our guests. You will be responsible for ensuring that the shuttle is clean and well maintained, as well as for providing friendly customer service to our guests. If you have a passion for customer service and enjoy driving, this is the job for you. We are looking for someone who is reliable, punctual, and has a friendly demeanor. We guarantee you will have an exciting and rewarding experience as part of our team.
Job Responsibilities
- Pick up and drop off guests from hotel to designated locations
- Assist with loading and unloading of luggage
- Ensure safety of passengers at all times
- Maintain cleanliness and appearance of vehicle
- Follow applicable traffic laws and safety regulations
- Offer information and assistance to guests
- Monitor vehicle maintenance and report any issues promptly
- Provide exceptional customer service to guests
- Respond to customer inquiries and complaints in a timely manner
- Keep track of trip schedules and plan routes
- Ensure compliance with relevant laws and regulations
Requirements
- Must have a valid driver’s license and a good driving record
- Must have a positive attitude and excellent customer service skills
- Must be able to communicate effectively in English
- Must be able to stand for long periods of time and lift up to 50 pounds
- Must be able to work flexible hours, including weekends and holidays
- Must have knowledge of the local area and be able to provide directions to guests
- Must have a professional appearance and a clean, well-maintained vehicle
- Must be able to lift, push, and maneuver luggage carts
- Must be able to adhere to and enforce all safety regulations
- Must be able to complete daily paperwork and other paperwork as required
- Must be able to provide excellent customer service to all guests
- Must be able to maintain a courteous and professional demeanor at all times
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