Senior Business Analyst

The Senior Business Analyst will be a critical member of Delta Dental’s Network Administration team. This role is responsible for providing complex analytical data gathering and research, interpretation, reporting, and policy/procedure development at both the enterprise and divisional levels

• Transforms data into impactful business insights, strategy recommendations and implementation plans to improve key performance metrics for the business
• Performs dependency analysis, functional design review, workflow analysis, use case analysis, and data and process modeling
• Collaborates with business stakeholders and subject matter experts to understand business needs and provide guidance to address desired capabilities
• Prepares written reports and verbal presentations summarizing project objectives, analysis, conclusions, and recommendations
• Conducts complex data gathering, research, and interpretation to support business decisions
• Develops and maintains comprehensive reports for various stakeholders
• Creates and updates policies and procedures to enhance operational efficiency
• Documents and analyzes business impacts, develops case scenarios for new or enhanced systems
• Analyzes, tests, and assists in the implementation of workflow and process maps
• Provides recommendations for resolving complex operational issues
   

• Strong analytical and problem-solving skills to evaluate business processes and recommend effective solutions
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly while maintaining excellent attention to detail
• Familiarity with Delta Dental products, policies, claims, eligibility, and guidelines
• Ability to interact with all levels of personnel and communicate clearly in a professional manner
• Proficient with SQL, Visio, Power Apps, Excel, and Power BI
  
  Base Pay Information
  
  The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $74,000 - $170,900

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay 
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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