Business Process Administrator (ZR_24129_JOB)

This is a remote position.

Join a forward-thinking team as a Business Process Administrator supporting the improvement of internal workflows and operational efficiency. This role is perfect for a detail-oriented professional with 1–3 years of experience in operations or business administration who enjoys organizing systems, maintaining SOPs, and coordinating task flows.

Process Documentation & Support

• Update and organize Standard Operating Procedures (SOPs)
  

• Maintain visual process maps (e.g., Draw.io)
  

• Ensure documentation is accessible and current
  

Task & Workflow Coordination

• Manage task tracking tools (e.g., Asana) and monitor deadlines
  

• Flag bottlenecks and ensure team adherence to workflows
  

• Track process metrics for review
  

Operations & Compliance

• Collect feedback from cross-functional teams for process improvements
  

• Help onboard and train staff on tools and systems
  

• Ensure compliance with internal controls and documentation standards
  

Continuous Improvement

• Identify inefficiencies and suggest optimizations
  

• Assist with automation and workflow streamlining initiatives
  

• Education: Bachelor’s degree in Business Admin, Industrial Engineering, or related field
  

• Experience: 1–3 years in business operations, admin support, or process documentation
  

• Tools: Familiar with Asana/Trello, Draw.io/Lucidchart, Google Workspace or MS Office
  

• Skills: Strong organizational skills, attention to detail, proactive mindset
  

• Permanent work-from-home setup
  
• HMO coverage (where eligible)
  
• Immediate start
  

• Long-term freelance opportunity