Account Manager, Charter and Incentive

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. 

We’re looking for an amazing Manager, Charter & Incentive Sales to fill this role. This is a hybrid, in-office role. You’ll work in person at our Seattle Office Tuesday to Thursday each week. You’ll be responsible for developing and implementing a robust sales plan to capture new and incremental charter and incentive group business for Holland America Line and Seabourn.  This individual is also responsible for cultivating and maintaining exceptional partnerships with charterers and incentive group buyers/brokers with the goal of meeting/exceeding sales and revenue goals.  

Here’s a summary of what Holland America Line is looking for in its Manager, Charter & Incentive Sales. Is this you?

Responsibilities

• Develop and implement a strategic sales plan for charters and incentive groups with a focus on prospecting for new sources of business ensuring the attainment of annual revenue targets for full-ship charters and incentive groups.
• Cultivate strong working relationships with assigned portfolio of Holland America Line and Seabourn charter partners, brokers and incentives houses to successfully implement the terms, conditions and provisions of full-ship charter agreements for Holland America Line and Seabourn.  Administer extensive complex provisions of charter party agreements with the ability to negotiate with the client and with internal stakeholders to reach mutually agreeable options and solutions. 
• Develop and implement partnership appreciation initiatives on a consistent basis.
• Interface with individual operating units to address charterer inquiries and requests for customization, ensuring that charters are executed according to the terms and conditions of the executed charter party agreement. 
• Oversee the issuance of charter and incentive group quotes, the negotiation of terms and conditions, and the development of contracts to achieve the highest revenue yields.
• Represent Holland America at relevant trade shows and industry functions. 
• Periodically escort full-ship charters and site inspections providing on-site corporate representation; to serve as liaison and at times, negotiator between charterer and ship’s management paving the way for repeat charters. Able to independently host and entertain charterers when escorting.  Additional duties as assigned.

Requirements

• Bachelor’s degree in Sales & Marketing. Business or related field 8+ years’ experience as a technical leader specifically building and supporting internally built applications. 
• 5+ years of direct and recent experience within the C&I arena.
• Cultivator of strong and enduring partnerships
• Confident decision maker with ability to quickly identify risks and benefits 
• Demonstrated ability to act independently and provide decisive direction
• Exceptional negotiator capable of finding mutually beneficial opportunities and solutions
• Analytical acumen to assess and negotiate maximum yield
• Strong communication skills (verbal, written and presentation)
• Critical thinking
• Exemplifies brand profile
• Strong communication skills (verbal and written) with ability to host and entertain clients and accounts independently
• Self-starter, team player and able to work independently
• Ability to travel; 25-50% with shipboard travel likely

What You Can Expect 

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)  
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 
• Base Salary Range: $75,300 - $101,600. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture…Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the p