Sr Technology Project Manager

Department:

Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Technology Project Manager delivers on our Purpose by overseeing all aspects of project management regarding the delivery of AI products over the entire life of the initiative. This role will work closely with accountable Delivery Leaders in the Business and Technology to ensure assigned project(s) deliver on business objectives and value, while managing the scope, timeline, budget, and technical risk. The Senior Technology Project Manager is a team player and critical thinker who is ready to drive the future of Southwest’s Technology. 

 

Additional details: 

• This Dallas-based role is offered as a remote workplace position, which may require onsite presence / travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location within the Dallas - Fort Worth area. 

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

 

 

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Partner with Technology Managers and Directors to lead large Technology projects/programs in support of department or enterprise strategic plans
• Serve as a project Leadership resource responsible for driving analysis, recommendations, decisions and delivery
• Define complex project plans/roadmaps for multiple simultaneous projects or for a single highly complex project or program including scope, budget and schedule and execute tasks defined in the project plan to achieve project goals using standard project management methodologies and practices
• Work with development and application teams to breakdown work into smaller components or features and to identify critical path
• Drive testing and acceptance of project or program results across multiple teams
• Mentor and coach other Project Managers
• Monitor risks, issues, and scope proactively, ensuring the appropriate level of priority, visibility and escalation
• Communicate plan and all relevant components such as risk, schedules, expectations and ongoing updates to Stakeholders, Sponsors and Project Teams to maintain project alignment
• Build partnerships to collaborate and use influence to gather Customer and business requirements and communicate effectively with all project Teams and support groups
• Work with partner teams across portfolios to plan (define scope of dependencies), to track execution of work, and to visualize the full scope of work including business capabilities and architectural runway
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Expert knowledge of project processes, problem management tools and procedures
• Advanced knowledge of Agile development practices and ceremonies
• Advanced knowledge of application impact on operational and business functions
• Skilled in proficient financial acumen to interpret corporate financial analysis and financial statements
• Skilled in strong Customer Service and Team orientation
• Ability to assume a high level of resp