WHO ARE WE

Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.

OUR WORK MODEL 

Hybrid: This is a hybrid role, requiring you to work from our Boston office 1 day per week, with flexibility to work remotely on other days. 

YOUR ROLE 

As a Senior Account Manager, you will be responsible for managing and growing relationships with some of Cognism's highest-profile customers. You will oversee monthly renewals while proactively identifying upsell opportunities, expanding engagement within these key accounts. This role requires a strong new sales/hunting approach to drive expansion and maximize revenue from our most strategic customers. 

YOUR CHALLENGES & OPPORTUNITIES 

• Drive Customer Renewals – Manage and execute renewal processes, ensuring customer satisfaction and maximizing retention revenue. 

• Expand High-Profile Accounts – Identify and engage with new buying centers within key customer accounts to uncover upsell opportunities. 

• Proactively Prospect within Accounts – Use a hunting approach to identify and develop new sales opportunities within our most strategic customer relationships. 

• Collaborate with Customer Success – Work closely with Customer Success Managers to align on customer health, strategizing expansion and retention efforts. 

• Lead Commercial Negotiations – Confidently run pricing and contract discussions, securing the best commercial outcomes for Cognism and its customers. 

• Deliver Product Demos – Showcase new feature rollouts and tailored solutions to demonstrate the value of Cognism's product suite. 

• Maintain Pipeline Discipline – Keep detailed and structured records of all customer interactions, opportunities, and forecasting insights within our CRM. 

OUR EXPECTATIONS 

• Experience & Industry Knowledge – Minimum of 4 years as an Account Manager in B2B SaaS companies. 

• Sales & Negotiation Expertise – Proven ability to drive revenue growth through renewals and upsells. 

• New Sales & Hunting Mentality – Demonstrated success in proactively identifying and closing new business opportunities within an existing customer base. 

• Customer-Centric Approach – Ability to build rapport with customers, understand their challenges, and position Cognism as a valuable solution. 

• Pipeline Management – Experience in managing a large book of business (c. $1m - $3m) with a disciplined and organized approach to sales processes. 

• Growth Mindset – Ambitious, results-driven, and continuously seeking ways to improve sales performance. 

• Collaboration & Teamwork – A team player who works well cross-functionally and contributes to the overall success of the organization. 

• Resilience & Adaptability – Comfortable in a fast-paced, evolving environment, handling multiple priorities effectively. 

 

US Salary Range$90,000—$100,000 USD

WHY COGNISM

At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you’re looking for a place where your work truly makes an impact, you’re in the right spot!

Our values aren’t just words on a page—they gui