Security Manager - Security - Weill Cornell Medical Center - Full Time - Days

Location

New York, New York

Shift:

Day (United States of America)

Description:

Security Manager

At NewYork-Presbyterian, our talented security professionals enjoy a unique and dynamic role—serving as friend, officer, advocate and ally for every patient who walks through our doors. Our award-winning teams are customer service experts, managing exciting environments and regularly augmenting private and government security details, such as those for the Secret Service and NYPD. Now, we’re seeking an inspirational leader like you to transform our culture.

In this role, you will train, supervise and evaluate the performance for a team of over 40 security officers and 2 sergeants to ensure a safe environment for our 47,000 employees and nearly two million patients each year. Design, implement, and manage programs that help meet the professional development needs of staff.  Assist with the preparation of security-related budgets. Provide administrative support to the Director of Security. Regularly assess security operations to identify opportunities for improvement, helping us build on our success.  

Essential  Job Duties:

• Supervises the sergeants and officers on daily activities. This includes: completing all assignments related to their positions, ensuring post are covered, that all hospital and college buildings are inspected on a daily basis, ensure staff get designated breaks, ensure hospital or department policies and procedures are followed, respond to situations involving security issues, assisting sergeants in the performance of their duties and other employees when necessary.
• Plans activities of all shifts which include: the scheduling and coordination of staff for supervision, post assignments, vacations, holidays and sick time; complete all required forms and reports relating to officer and sergeant schedules; properly organize the sergeants and the officers work time to accomplish all required tasks. Initiates programs, policies and procedures to solve problems related to scheduling and shift activities.
• Makes certain that investigation protocols and documentation adhere to the strict standards set by the department. Collaborates with local, state, or national agencies relative to security investigations.
• Ensures electronic and data security systems are appropriately managed. This includes: CCTY systems, phones, intercom, oxygen system alarms, radio systems, Morse Watchman tour system, access control computer, video ID system, electronic key box, e-mail and all other department computer programs.
• Supervises the locksmiths. Establishes work hours, assigns responsibilities and monitors productivity and quality of work. Institutes appropriate follow-up with employees to ensure desired outcome are reached. Establishes locksmiths' recovery rates, collects information, tally data, issues bills and ensures collection for all recoveries occurs.
• Identifies staff needs and facilitates development programs for newly hired and current security personnel to meet the prescribed standards of achievement as defined by the department and regulatory agencies. Works with Staff on the Infant protection system, along with audits, in-services and drills. Enhances own professional growth and development through participation in education programs, current literature, in-service meetings and workshops.
• Ensures policies and procedures and up-to-date, well organized and easily accessible to staff. Communicates need for new policies and procedures to Senior Leadership. Drafts and implements new or revised departmental policies and procedures as contained in the Security & Parking Policy and Procedure Manual. Utilizes audit results, quality assurance reports and survey results to improve quality of service.
• Makes certain proper documentation and implementation of discipline and work performance of Sergeants and officers. Prepares annual reviews for staff. This includes: documentation of each incident, counseling and consistent application of discipline policies. Works with supervisors and human resources on corrective counseling or disciplinary action in response to unsatisfactory or unprofessional behavior exhibited by any member of the department.
• Ensures that all reported incidents are recorded and follow-up investigation is completed. They are to ensure all reports are completed properly, writing is neat and legible, and all sergeants' review reports daily. Reviews all security incident reports and shift reports.
• Possesses advanced knowledge of the fire alarm systems and the fire safety process at the hospital and college.
• Ensures that all reports and forms are completed, properly distributed and stored. This includes: incident report, logbooks, vehicle tracking forms, ID signature sheets, engineering logs, daily reports,