Medicare Systems IT Project Management Senior Director- Cigna Healthcare- Remote

OVERVIEW:

As an enabler of Enterprise Strategic Priority for Medicare Advantage Growth, the Dedicated Medicare Operating Model (DMOM) program will drive a competitive administrative cost structure while delivering consistent, compliant operational performance.  This will be accomplished through the implementation of a new operating model – transformation across people, process, and technology.

The Medicare Systems IT Project Management Senior Director is responsible for leading the delivery execution of the engineering for the DMOM platform.  Responsibilities include the leadership of the end-to-end delivery of the core platforms for the Government Medicare Advantage business.  The leader will work with the delivery areas to address technical decisions, delivery planning, quality engineering, production implementation and ongoing support of the platform.

This individual will work with business, technology, and solution teams to develop and execute the technology strategy for core business capabilities.  This individual must possess a strong understanding of business processes and capabilities, both functional and end-to-end, and prioritize the engineering of critical business processes and capabilities.

This individual will be responsible for working closely with the business and technology leadership to share status, concerns and recommendations.  The leader will be responsible for financial and budgetary management for multi-million-dollar budgets.

RESPONSIBILITIES:

• Coordinate with Business leadership to understand all aspects of business needs.

• Provide regular status reports to business and technology leadership on current concerns, challenges and issues, including recommendations for resolution.

• Provide leadership direction for engineering teams delivering on highly complex technology ecosystems.

• Financial/budget management.

• Leadership for Architecture, Delivery, Quality Engineering and Production Support organizations.

• Matrix management of both internal and third-party vendors for on-time delivery of integrated delivery plans.

• Management of third-party partners for delivery and program management.

• Work with product owners to define acceptance criteria.

• Coordinate with Product Owner, Technical Leads, Product Managers and QA on readiness for release and timeline.

• Provide recommendations for Go/No Go release decisions.

REQUIRED SKILLS:

• Bachelor’s Degree.

• AWS Cloud Engineering.

• Previous Medicare experience in Enrollment, Membership, Migration and Fulfillment functions.

• Deep understanding of SDLC processes, agile development.

• Experience managing Onshore and offshore teams.

• Knowledgeable with high complexity, high volume transaction healthcare claim environment.

• Preferred experience working for a program involving a highly matrix organization within a heavily integrated environment.

• Strong knowledge of data model/database design concepts and working knowledge of SQL.

• Experience working with multiple groups, both internally and externally – clients, engineering and product management teams.

• Excellent attention to detail, with strong analytical and problem-solving skills.

• Excellent written and oral communication skills.

• Professional and credible in front of business and technology leadership and customers.

• Ability to work with shifting priorities to meet project requirements; self-motivated.

• Knowledge of Agile principles.

• Budget, cost and profitability management skills.

• Knowledge of resource management tools.

• Strategic Thinking: Ability to juggle multiple goals and deadlines in the context of the big picture.

• Team Leadership & Development: Ability to mentor, coach and effectively transfer expertise to others.

• Facilitation, Negotiation & Problem Resolution Skills: Ability to build a strong network and relationships at executive levels with technology and solutions, customers and vendor groups Qualifications (i.e., preferred education, experience, attributes).

• 20-25% of travel may be necessary.

CORE COMPETENCIES:

• Influential Leadership

• Enterprise Mindset

• Driving Change

• Managing Vision and Purpose

• Negotiation

• Customer Centric Thinking

• Professional Savvy

• Motivating Others

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