Administrative Assistant II - Ophthalmology, Westwood

General Information

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Work Location: Los Angeles, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8am-5pm Posted Date 04/04/2025 Salary Range: $25.6 - 36.33 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 23397

Primary Duties and Responsibilities

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We are seeking a compassionate and organized Administrative Assistant to support Ophthalmology's Comprehensive & Urgent care clinic in Westwood. This role plays a key role to ensure efficient clinic workflows and a positive patient experience. Responsibilities include, but are not limited to:

• Check patients in and out
• Screen incoming calls and schedule patient appointments
• Collect payments
• Assist with billing preparation and obtain authorizations
• Process medical records requests and manage document scanning/filing in EMR

Salary Range: $25.60-$36.33 Hourly

Job Qualifications

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Required

• Experience scheduling patient appointments in a computerized system.
• Ability to interact calmly and effectively with patients with difficult personalities. 
• Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors.
• Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager.
• Ability to clearly speak and write in English using correct grammar.
• Sufficient computer keyboarding skills to perform appointment scheduling, encountering, emailing and other related computer tasks.
• Ability to prioritize tasks in a systematic manner to maximize efficiency.
• Ability to demonstrate professionalism while dealing with the stressors of operating a multi-line telephone system.
• Ability to work with frequent interruptions and complete assignments in a timely manner.
• Ability to work independently, with minimal supervision.

Preferred:

• Experience working in medical office and/or medical teaching institution.
• Two years’ experience in ophthalmology practice setting and familiarity with ophthalmology and related terminology.
• Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs and other sponsoring agencies.

As a condition of employm