Vice President, Programs

Easterseals Hawaii (ESH) provides home and community-based services to children and adults with intellectual and developmental disabilities, and their families. We deliver care to diverse communities with justice, equity, and inclusion as guiding principles.

ESH is part of a Family of Companies (FoC) comprising four entities –Catalight (parent company), Catalight Care Services (behavioral health provider network), ESH, and Easterseals Northern California (ESNorCal). The FoC works together in support of a shared purpose, guided by a core set of shared values, and each company has a deep commitment to creating meaningful societal impact.

The Vice President (VP) Programs will ensure ESH programs improve the well-being of stakeholders – clients, team members, funders, and donors, and are based on an evolving, first principles business model. This role is responsible for the execution of ESH program operations and developing sustainable financial and clinical delivery models that empower individuals and families to choose their path.

Both ESH and ESNorCal are part of a Family of Companies (FoC) comprising four entities –Catalight (parent company), Catalight Care Services (behavioral health provider network), ESH, and ESNorCal. The FoC works together in support of a shared purpose, guided by a core set of shared values, and each company has a deep commitment to creating meaningful societal impact.

The Vice President (VP) Programs will ensure Easterseals programs improve the well-being of stakeholders – clients, team members, funders, and donors, and are based on an evolving, first principles business model. This role is responsible for the execution of Easterseals program operations and developing sustainable financial and clinical delivery models that empower individuals and families to choose their path. Ideally, this role will be based in Hawaii, with capability to travel to all worksites throughout Hawaii and California as needed.

Core Responsibilities & Essential Job Functions

• Oversee ESH clinical and program operations across the state, building a highly inclusive culture that ensures team members thrive and organizational outcomes and core operating and clinical responsibilities are met.
• Successfully execute against ESH budgets, strategic plans, and operating plans.
• Develop and lead a program management team that focuses on quality, learning, and removing barriers, and is dedicated to their own and their teams’ professional growth.
• Advocate for equitable, inclusive, accessible, and justice-driven care. Champion and advance FoC justice, equity, diversity, and inclusion efforts.
• Maintain and build trusted relationships with key customers, clients, partners, and stakeholders and work cooperatively with individuals in ways that reflect the collaborative and shared cultures of ESH, ESNorCal,  and the FoC.
• Collaborate with program, ESNorCal and FoC leadership to identify opportunities for and direct sustainable program expansion to support stated strategic business objectives.
• Support ES Board-related activities, and development and business development initiatives.
• Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary.
• Travel as required locally and nationally.

Qualifications

Minimum Education, Experience & Training Equivalent to:

• Experience working with individuals with intellectual or developmental disabilities in a multi-disciplinary team setting highly preferred.
• Minimum of ten (10) years’ experience in leadership or senior management.
• Significant background in improving client, employee and provider satisfaction required.
• Experience in program development and managing multisite teams preferred.

Knowledge & Skills: 

• Ability to think critically and analytically, connecting the dots between different departments within the FoC
• Capacity to oversee complex and diverse operations and effectively perform and complete multiple duties and assignments currently
• Ability to create and champion a culture of operational excellence, collaboration and curiosity and drive efficiency and continuous quality improvement through innovation
• Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population.
• A commitment to the values of the organization while demonstrating good judgment, sound decision-making skills, flexibility, patience, and discretion when dealing with confidential and sensitive matters.
• Impeccable interpersonal skills. Able to work comfortably with individuals at all levels within the organization.
• Ability to mana