Parts Manager

Interstate Power Systems is looking for an experienced Parts Manager for our Altoona, Iowa location. The Parts Manager is a key member of our management team and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a parts department covering internal and outside sales, developing our parts business, ensuring satisfied customers, and promoting our products and services. This position will utilize experience and knowledge in the heavy-duty truck, power generation, and diesel engine industry.

Parts Manager Responsibilities:

• Take all necessary steps to assure customer satisfaction.
• Performs supervisory responsibilities to effectively manage personnel including interviewing, hiring, training, planning, assigning work, appraising performance, disciplining, addressing complaints, and resolving problems.
• Take an active role in company sales.
• Monitor Parts Department performance and adjust as required to achieve company metrics.
• Participate in the setting of goals and objectives quarterly and annually.
• Review customer pricing and suggest pricing strategy.
• Assure proper inventory levels.
• Accurately quote and sell Parts.
• Manage back counter, front counter and outside parts sales.
• Communicate policies, procedures, and branch goals to employees.

Parts Manager Qualities:

• Exceptional interpersonal, leadership, and communication skills
• Clear understanding of customer service, sales, and marketing
• Must be a resourceful person, with a never give up attitude.
• Possesses technical knowledge of heavy-duty trucks, power generation, and industrial diesel engines, to assist customers and employees as needed.
• Knowledge of profit and loss statements and how to use them to manage a business unit.
• A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan.
• Sense of urgency to deliver our products quickly to keep our customers down time to a minimum.

Parts Manager Requirements:

• High school diploma or equivalent
• Minimum of 3 years of experience as a manager at this level with ability to manage employees and processes.
• Experienced in sourcing parts using multiple resources.
• Excellent communication skills
• Prior knowledge of Detroit Diesel, MTU, Allison, Deutz, Perkins, Volvo Penta, Freightliner and heavy-duty truck parts beneficial but not required.

Employee Benefits:

• Competitive Wages – Be paid your worth!
• Health, dental and vision coverage - begins on the first day of the following month.
• Paid Ti