Fulfillment Operations Team Leader

ALL ABOUT TARGET 

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.   

ALL ABOUT FULFILLMENT 

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships, products safely, efficiently and effectively to deliver convenience and quality for our guests. 

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the skills and experience of: 

• Guest service fundamentals and experience building a guest-first culture on your team 

• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies 

• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals 

• Process improvements and workload efficiency 

• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating, and retaining talent. 

As a Fulfillment Operations Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: 

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience. 

• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations 

• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.