Medical Records Clerk (49541)

As a Medical Records Clerk, you will be scanning, pulling, and sending records in a timely manner, all in accordance HealthLinc policies and requirements. This position will work closely with the patients, all clinic staff and will report to the Assistant Site Operations Director.

JOB RESPONSIBILITIES:

• Creates charts for new patients as needed.
• Scans charts, lab reports, patient forms and other information or reports.
• Prints requested medical records as needed.
• Assures the release of patient health information is in accordance with HIPAA guidelines.
• Sends invoices for select medical records.
• Monitors the fax folder and retrieves medical records as needed.
• Regularly checks the SSA website for medical records requests.
• Identifies and relocates misplaced records.
• Answers calls for patient medical records requests and conducts follow up calls regarding medical records.
• Retrieves requested patient information from medical charts for Provider use.
• Maintains spreadsheets on records requested and released, subpoenas, and Quality Health Information requests.
• All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS:

Education/Training

• High school diploma or equivalent

Experience

• At least 2-3 years of experience in a medical administrative position

Skills/Job Requirement

• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Strong customer service skills
• Proven ability to work well in a team environment
• Ability to remain flexible and adaptable
• Ability to follow HealthLinc policies and procedures

Technology Skills

• Operate a multi-line phone system and other office equipment including printers, fax machines, etc.
• Basic computer skills (Microsoft Office, EHR, online sources, etc.)

DIRECT SUPERVISION:

• N/A

REQUIRED TRAININGS

• All assigned Relias trainings