Security Analyst

ABOUT THIS POSITION

As a Security Analyst at Waystar, you will play a vital role in detecting, analyzing, and responding to cybersecurity threats in real-time. You’ll work within our Security Operations Center (SOC), leveraging advanced tools to protect our hybrid cloud infrastructure. This position offers hands-on experience with threat intelligence, incident response, and proactive threat hunting in a collaborative, fast-paced environment.

WHAT YOU'LL DO

• Monitor and analyze security alerts and logs 24/7/365 using SIEM, EDR, IDS/IPS, and threat intelligence platforms.

• Investigate potential security incidents to determine scope, impact, and severity.

• Conduct root cause analysis and assist in containment, eradication, and recovery efforts.

• Participate in threat hunting activities to proactively detect and mitigate emerging threats.

• Collaborate with internal teams (IT, DevOps, Compliance) to resolve incidents and implement preventive controls.

• Create, maintain, and improve technical documentation and standard operating procedures (SOPs) for security incident detection and response.

• Assist in tuning and maintaining security tools and rulesets to enhance detection capabilities.

• Create and deliver reports on security incidents, trends, and metrics to SOC leadership and stakeholders.

• Contribute to user education initiatives and security awareness training across the organization.

WHAT YOU'LL NEED

• 2+ years of experience working in a Security Operations Center (SOC) or in a hands-on threat detection and response role.

• Understanding of Linux, Windows, and MacOS fundamentals.

• Strong understanding of security fundamentals, attack techniques (e.g., MITRE ATT&CK), and threat landscapes.

• Hands-on experience with log analysis, data correlation, and forensic investigation.

• Proficiency with security tools such as:

• SIEM (e.g., Chronicle, QRadar)

• EDR (e.g., CrowdStrike, SentinelOne)

• IDS/IPS (e.g., Suricata, Snort)

• Threat Intelligence Platforms (TIPs)

• Familiarity with hybrid cloud environments (e.g., AWS, Azure, GCP) and modern infrastructure models.

• Solid grasp of incident response lifecycle: detection, triage, containment, eradication, recovery, and post-mortem.

• Knowledge of NIST, CIS Controls, or other security frameworks.

• Excellent written and verbal communication skills with the ability to explain technical topics to non-technical stakeholders.

• The ability to create precise technical documentation.

• Ability to stay calm and focused under pressure and during high-severity incidents.

Preferred Qualifications

• Relevant certifications such as:
  CompTIA Security+, CySA+, GCIH, GCIA, Network+, or equivalent
• Experience with automation and scripting (e.g., Python, PowerShell, SOAR tools).
• Exposure to compliance standards such as HIPAA, HITRUST, or SOC 2.
• Experience supporting 24x7 operations or working in a rotating shift environment.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 h