Director of Production Operations (Digital Advertising)

Company Description

About Sia 

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. 

About Sia Experience - Creative  

Sia Experience is the full-service creative agency within Sia. In the SiaX-Creative business line, we combine creative, CX, marketing, and deep AI expertise with industry leading knowledge to deliver impactful, growth-focused solutions for our clients. By bringing together agencies known for creating standout work for leading brands, Sia is building SiaX into a premier player in the creative and digital agency space—pairing the speed, creativity, and independence of top boutique shops with the reach and resources of a global network.   

At SiaX we’re nimble, deeply collaborative, and known for delivering high-impact work with lean teams. As strategic partners to our clients, we focus on building brands and delivering growth for clients that are aiming to break through creative barriers and accelerate digital transformation.   

It’s an exciting time to join us. SiaX has long been the agency behind some of the world’s biggest brands—now we’re expanding, becoming one of the most recognizable names for companies that demand bold, business-driving creative. We’re shaping SiaX into the go-to agency of the future. This is your chance to be part of that growth, working alongside top-tier creatives and agency leaders to continuously evolve what a modern, full-service agency can be. Opportunities like this don’t come around often—if you want in on the next level, this is it. 

Job Description

About the Role 

Ensure that SiaX is optimized for profitability, creative excellence, and on-time execution. This role requires the ability to anticipate and answer critical business questions — from monthly breakeven and profit outlooks, to resource capacity, revenue levers, and staffing needs — while setting projects up for long-term success. Blending financial stewardship, resourcing strategy, and production leadership, you will serve as the connective tissue between agency operations and delivery of the work, giving leadership clear visibility into performance while enabling the team to execute at the highest level. 

Your Impact 

• Profitability Owner: Own SiaX Creative BU’s contribution to agency profit by forecasting revenue, tracking breakeven, and pulling levers to close gaps (via staffing, resourcing, or business development support). 
• Operational Architect: Support the project management and Account Teams to translate new business wins into executable scopes, staffing models, and delivery plans that balance creative ambition with financial realities. 
• Production Leadership: Oversee and mentor a team of producers, ensuring flawless delivery across digital, social, paid media, OOH, video, branding, reporting and product builds. 
• Resource & Staffing Strategist: Anticipate bandwidth needs, optimize freelance vs. full-time mix, and ensure teams are staffed for both profitability and creative excellence. 
• Executive Partner: Serve as a trusted partner to agency leadership, surfacing risks, offering solutions, and ensuring projects ladder up to financial and strategic goals. 
• What Success Looks Like 
• Profit Mastery: At any point, you can articulate whether the agency is on track to meet monthly and quarterly profit targets, what levers exist to close gaps, and whether resources are aligned to support projected revenue. By doing so, you prevent financial shortfalls and resourcing inefficiencies while enabling consistent profit attainment, accurate forecasting, and stronger client and team outcomes. 
• Forecasting Clarity: Leadership has a reliable view of upcoming work, staffing needs, and revenue projections. 
• Growth Enablement: Financial and operational discipline directly supports client satisfaction, retention, and agency growth. 
• Seamless Execution: Integrated campaigns consistently launch on time, on budget, and at high quality. 
• Team Empowerment: Producers feel supported, mentored, and clear on expectations for delivery and financial accountability. 

Qualifications

• 10+ years of industry expertise in the digital advertising sector, with demonstrated success leading production ope