Public Safety Officer II / EMT

SUMMARY:

This position is responsible for protecting all Tribal property against fire, theft, vandalism, and illegal entry by performing standby and security functions. May respond to medical situations and render preliminary first aid to patrons and employees. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

ESSENTIAL DUTIES AND RESPONSIBILITIES AS A PUBLIC SAFETY OFFICER II:

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Provide general security services for the protection of tribal members, tribal property, guests, and employees.
• Document suspicious persons and/or activities on prescribed departmental forms.
• Perform gaming related standbys, carries out chip transfers, and stands security posts.
• Inspect assigned areas for security and/or safety breaches and report any potential situations to Sergeant.
• Sound alarm or call police or fire department by telephone in case of fire or presence of unauthorized persons.
• Record data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.
• Regulate vehicle and pedestrian traffic at Casino to maintain orderly flow.
• Provide preliminary first aid instructions before paramedics arrive.
• Issue and receive security passes and maintain visitor log.
• Possesses knowledge of Casino services and promotions and the location thereof.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

ESSENTIAL EMT DUTIES AND RESPONSIBILITIES AS AN EMT:

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.