Senior Manager: Professional Skills Training (US)

Overview

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

 

We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

 

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Learning and Development department in our New York office, as a Senior Manager: Professional Skills Training (US).

 

This is an opportunity to play a pivotal role in shaping and delivering our professional skills offerings in the United States, ensuring the continuous professional growth of lawyers and business services professionals. The role will involve the design, implementation and evaluation of innovative learning solutions that support the firm’s strategic objectives, fostering a culture of high performance and continuous learning and enhancing employee engagement. There may also be some management responsibility of a specialist, from time to time.

Responsibilities

We are a small and busy, but very supportive team.  Responsibilities will include the following:

 

Training:

• Design and personally deliver a wide range of professional skills-based learning and development courses, workshops, seminars, and e-learning modules for both lawyers and business services staff on topics such as client relationship management, leadership, communication skills and team collaboration
• Co-develop with the Assistant Director of Professional Skills the annual professional skills curriculum for lawyers and business services, tailored to different career stages
• Develop and deliver short bite-size skills sessions, for virtual delivery
• Ensure learning solutions are innovative, inclusive, accessible, and culturally nuanced for the audience
• Carry out L&D orientations/inductions
• Carry out return to work meetings to support those returning from long term leave
• Network with fellow L&D professionals and keep up to date with L&D trends and developments in professional services environments

 

Projects:

• Manage specific programs, such as our Intro to Mayer Brown training for first-year associates
• Collaborate with Assistant Director on design and development of global development centers for new partners and junior, mid, and senior associates
• Write pre or post session summaries of training programs
• Update L&D spreadsheets and project plans
• Review and update the L&D intranet pages, as required
• Manage ad hoc projects, as required

 

Planning / Stakeholder Management:

• Design and implement proactive communication plans to ensure that learning and development initiatives are communicated effectively to target populations
• Draft engaging calendar invites, emails, and course summaries
• Act as a trusted adviser to and regularly liaise with internal stakeholders to scope and understand the training needs of business services professionals
• Liaise with external training providers and other departments (such as Student Recruitment, US Well-Being, US HR team members) to devise new and existing courses and training interventions, ensuring quality and value for money
• Collaborate with L&D colleagues and maintain strong relationships across the global HR team and across the wider firm

 

Evaluation, Administration and Reporting:

• Evaluate learning and development programs to assess impact and effectiveness and make recommendations for improvements
• Create and produce reports for management, as required
• Support with administrative L&D tasks, as needed

 

Qualifications

Education/Training/Certifications:

• Bachelor’s degree in a related field. Master’s degree or JD, preferred

 

Professional Experience:

• Minimum of eight-ten years of experience in training or law firm/professional services pr