Revenue Cycle Manager (Coding Manager) - Professional Coding Division (PCD) - Patient Financial Services (PFS)

Iowa Health Care department PCD (Professional Coding Division) is looking for a Coding Manager (Revenue Cycle Manager) who will directly supervise Coding Coordinators who typically oversee teams ranging from 10 to 30 Coders. The Coding Manager will serve as a resource for staff by providing supervision, leader and expertise in departmental coding and compliance functions.  Coding Managers provide expertise for data analysis, trending, and payor regulations/policies.

The Coding Manager will be expected to  provide exceptional customer service to both our internal customers (hospital and clinical department administrators and their coding/billing and supervisory staff , et al.) and external customers (patients, physicians, governmental agencies, et al.), by demonstrating  professional and excellent verbal and written communication skills at all times and able to prioritize and coordinate inquiries from patients, staff and administration for a diverse professional and patient population.

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered.  Training will be held either ONSITE or via Hybrid (Inhouse/Zoom) from the HSSB building at a length determined by the supervisor.  Remote eligibility will be evaluated upon a satisfactory job training opportunity.  Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

WE CARE Core Values

• Welcoming - We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows all to thrive in their health, work, research, and education.
• Excellence - We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research.
• Collaboration - We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work.
• Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.
• Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.
• Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners.

 Position Responsibilities:

• Plan, organize and direct the coding operational and technical activities of assigned divisions for both physician and hospital coding within PCD.
• Assist the Associate Director with administration of PCD by providing direction and oversight to the Coding Representatives and C