Senior Solutions Analyst / Senior Solutions Architect

Sr. Solutions Analyst/ Sr. Solutions Architect

Location: Beachwood, OH, Dearborn, MI, Reading, PA, Duluth, GA, Irving, TX or possible Remote for the right person. 

 

Position Summary:

A Sr. Solutions Analyst/ Sr. Solutions Architect is an information technology professional who functionally designs systems, applications and user interfaces for a solution that supports a specific business process. A Sr. Solutions Analyst/ Sr. Solutions Architect works closely with our external customers and operations (internal and external) to identify process and system improvement opportunities and documents business and technical requirements.  A Sr. Solutions Analyst/ Sr. Solutions Architect assists with implementation and training of the solution which ensures business and technical process compliance.  These professionals have a wide range of technical and business knowledge rather than focusing their skills in a specific area of information technology.     

Major Responsibilities:

• Works closely with external customers, operations (internal and external), IT departments and  project team during freight management solution design and definition.

• Translates business requirements into system requirements

• Manages the projects and/or solutions to meet client group expectations.

• Main point of contact for client group updates, issues, and questions.

• Tests and certifies that the solution meets the customer and business process requirements.

• Participates in Customer sales presentations to articulate Penske’s technology solution capabilities

• Designs business process solutions based on system capabilities. 

• Identifies new applications and functionality required to support a specific requirement. 

• Trains end user groups on how to use the solution.

• Leads project scope and recommend technical solutions to meet customer needs.

• Creates project plans, timelines, milestones, goals and ownership

• Leads regular meetings to ensure effectiveness of plan, cost implications and quality of solution

• Involved in analyzing system/software capabilities and how it relates to creating a technical solution. 

• Identifies future opportunities for system enhancement and value generation.

• Leads a team of Solution Analyst

• Mentors junior level associates.

• Identifies and communicates tasks to the appropriate departments required to develop and implement the solution. 

• Assesses solution quality and certify that it meets the customers’ requirements.  

• Provides feedback to managers of project members that helped to develop and implement the solution.

• Assists with writing reviews for associates in their team.

• Provides input on the training needs and skill improvements for associates in their team

• Other projects as assigned by the supervisor 

Qualifications:

• Bachelor’s degree in Computer Science Information Systems, Management Information Systems, or Business Administration.  

•10+ years of Solutions Design experience 

• 7+ years of direct and relevant work experience with TMS systems. JDA/BlueYonder is preferred.

• 5+ years of data analysis and SQL skills

 • 3+ years of project management experience (including large scale projects, and managing multiple projects at one time)

• Prior consulting and business solution experiences

• Experience working as a liaison between customers, operations and technology

• Green Belt, Black Belt, Lean, or PMP certification preferred

• Must have full understanding implementation project lifecycle, methodologies and standards

• Must be proficient in troubleshooting skills and show the ability to apply knowledge to resolve issues. 

• Should have knowledge of technologies and how to apply them to develop a solution 

• Must have the following skills:

    -Effectively collaborate with all project members

    -Effective listening & influencing

    -Written and oral interpersonal communication

    -Strong customer service focus

    -Ability to work independently or on a team

    -Time management 

    -Initiative in issue resolution and prevention

    -Consultative skills

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

 

Physical Requirements: -The physical and mental demands described here are representative of those that must