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Senior Billing Analyst-400
EmburseUnited Statesfull_timeVerifiedPosted 7 Nov 2023
About the role
At Emburse our mission is to help make our users’ lives – and their businesses – better. We are dramatically transforming how organizations manage corporate expenses and invoices. We humanize work by automating manual tasks and saving users’ time, so they can focus on what matters most – their family, community, or more rewarding work. We help CFO’s give their employees a simple and amazing experience while ensuring compliance and reducing costs. Our solutions are tailored for companies from start-ups and SMBs to enterprises such as Microsoft, Pinterest, Bosch, Bill & Melinda Gates Foundation, and Estee Lauder. We have more than 18,000 customers and 12 million users globally.
The Senior Billing Analyst is responsible for ensuring our customer contracts are billed accurately and timely and responding to customer billing inquiries.
The Senior Billing Analyst is responsible for ensuring our customer contracts are billed accurately and timely and responding to customer billing inquiries.
What you'll do:
- Review customer contracts for customer billing requirements, including billing cadence, billing and shipping addresses, payment terms, PO requirements, etc., to ensure completeness and alignment with related Salesforce opportunity
- Enter custom billing schedules and other required billing information into billing system
- Perform billing for new and existing customer contracts
- Deliver customer invoices as per the customer preferred method including uploads to various customer portals, i.e., Ariba, Coupa
- Prepare regular billing forecasts for management reporting and analysis
- Prepare and report various billing metrics
- Gather support, calculate and manage billing for usage based services
- Play a key role in the implementation and ongoing maintenance of new Billing Platform billing application integrated with NetSuite
- Work closely with cross-functional teams (Sales, Legal, Customer Success, and Collections) to resolve billing issues
- Work closely with external auditors and provide timely responses to any audit requests
- Ad-hoc projects as needed
- #LI-LH1
- #LI-Hybrid
What we're looking for:
- Bachelor’s degree in accounting, finance, or a related field
- 3‐5 years of experience in a billing role
- Familiarity with Microsoft Office, advanced Excel skills, NetSuite accounting system and Salesforce CRM a plus
- Exceptional organizational skills with the ability to manage multiple priorities and meet deadlines
- Excellent attention to detail
- Strong written, verbal, and interpersonal communications skills to convey information and instructions in a clear, concise, and specific manner
- Ability to cultivate a strong commitment to quality, teamwork, collaborative problem solving and achievement of objectives
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