Dispatcher Customer Service Associate

Description

The role of the Dispatcher is to support locations in our company. We are looking for a talented Customer Service Dispatcher. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.

Benefits:

• Weekly Pay
• $14.00 per hour
• 401k After 6months with 3% - 5% match
• 15,000 Life Insurance Provided by CCM
• Visual, Dental, Medical Benefits after 60 Days
• Free Employee Assistance Program
• On the job training

Job Duties:

• Attend meetings and continued education
• Receive and screen phone calls and redirect them when appropriate
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
• Make travel arrangements for technicians
• Handle confidential documents ensuring they remain secure
• Review invoices or workorders and provide assistance in bookkeeping
• Monitor workorders and negotiate terms with vendors to ensure the most cost-effective orders
• Maintain electronic and paper records ensuring information is organized and easily accessible
• Conduct research and present quotes as assigned

Requirements

• Must have great phone skills
• Database Software Experience
• Data Entry Experience
• Problem Solving Techniques
• Typing Skills
• Comprehensive Skills
• Outlook for Emails Experience is a plus

Work Hours and Benefits:

• Benefits available to team member include Health, Dental and Life Insurances, 401(k), Vacation and Holidays after meeting eligibility requirements.
• Pre-employment background check required (unless internal promotion).