Assistant Director, Veterans Affairs Financial Aid Specialist, Financial Aid

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

 

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** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

The Assistant Director, Veterans Affairs Financial Aid Specialist evaluates and processes Department of Defense (DOD) and Department of Veterans Affairs (VA) education benefits, verifies student benefit eligibility, helps students through the benefit application process, updates benefit information on a continuous basis in DOD/VA and/or University systems, runs and review queries to monitor student’s academic progress noting any concerns. Assists the Associate Director of Compliance and training to ensure the school maintains compliance with all VA/DOD and state policies as they relate to military educational benefits, keeps supervisor and staff informed of any pertinent changes to related military education policies, codes students and works with WFU Student Financial Services to build contracts according to their respective benefit programs, and coordinates with the school bookstore regarding payment information as it relates to military educational programs.

The Assistant Director, Veterans Affairs Financial Aid Specialist provides counseling, need analysis and packaging for students eligible for Veterans’ educational benefits across the schools on the Reynolda Campus (College, Graduate School of Arts and Sciences, School of Divinity, School of Business, School of Law). The specialist advises students about the financial aid application process, financial aid eligibility, treatment of unusual and extenuating circumstances, and financial aid programs. The specialist serves as a member of the need analysis and packaging team, communications team, and will be a member of the Financial Aid and Scholarship Committee.

Job Description

Essential Functions:

• Serving as the primary School Certifying Official to prepare, review and submit appropriate documentation necessary for certification of student Veteran education entitlements of the Department of Veterans Affairs (DVA). Submit enrollment certifications to DVA utilizing VA ONCE; monitors student Veteran enrollment and reports changes as needed.
• Review applications and other information required to certify student enrollment status for VA benefits; determine appropriate VA educational program and eligibility and provide necessary forms; design and develop procedures, forms, applications, and other informative materials.
• Monitor student course work to ensure compliance with the educational plan developed by the student and counselor to avoid under/overpayment and institutional liability; process student enrollment certifications, unit changes and enrollment verifications; process VA documents/forms related to educational benefits.
• Process periodic reports of student enrollment changes and final grades; contact students or instructors for further information, process certification adjustments and terminations.
• Prepare and transmit correspondence for students regarding VA eligibility, student status and other information; respond to requests from other educational institutions/agencies for the verification of student status and records; ensure proper releases are on file to safeguard student privacy; initiate and compose correspondence as appropriate.
• Maintain student VA records in accordance with VA regulations and audit records to ensure accuracy; research data; prepare files for auditors; generate reports for district, state and federal agencies
• Under direction, coordinates program compliance audits from the VA Regional Office
• Provides effective student service by having a thorough understanding of applicab