Relationship Manager III – Direct Sourcing

Company Description

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

Job Description

The Recruitment Relationship Manager III leads the fulfillment of open vacancies for assigned accounts, serving as the primary contact for client stakeholders, sponsors, and hiring leaders. This role collaborates with Program Executives, Operations Managers, Program Specialists (PSs), and Recruitment Sourcing Managers (RSMs) across onshore and offshore delivery centers to drive best practices and champion the Allegis Global Solutions Direct Sourcing product.

Reporting to the Director, Service Excellence, this position ensures operational excellence and consistently represents the Direct Sourcing product in all client interactions.

Essential Functions

• Direct Sourcing Leadership: Execute targeted sourcing strategies to identify, engage, and present qualified candidates for open positions, ensuring alignment with client requirements and account KPIs.
• Recruitment Process Oversight: Manage the entire recruitment lifecycle, including requisition intake, candidate pipeline development, interview scheduling, and offer management, to meet or exceed service level agreements.
• Market Intelligence & Talent Advisory: Analyze and communicate recruitment trends and market data to hiring managers and client stakeholders, providing strategic recommendations as a trusted Talent Advisor.
• Stakeholder Management: Build and maintain strong relationships with client stakeholders, sponsors, and hiring leaders. Proactively resolve issues and prevent escalations through effective communication and problem-solving.
• Internal Collaboration: Partner with AGS Centers of Excellence (COEs) and shared services teams to address complex client needs and deliver customized recruitment solutions.
• Risk & Compliance Management: Identify, assess, and escalate risk or compliance issues. Ensure all recruitment activities comply with relevant legislation, client policies, and OFCCP requirements.
• Continuous Improvement: Anticipate potential challenges in the recruitment process and implement proactive solutions to optimize delivery and client satisfaction.
• Mentorship & Team Development: Coach, lead, and mentor Recruitment Sourcing Specialists (RSSs), Talent Assessors (TAs), and Recruitment Coordinators (RCs) assigned to the account. Provide guidance and support to other Recruitment Relationship Managers (RRMs) across Direct Sourcing.
• Talent Pool Management: Utilize specialist market knowledge to develop and maintain pre-qualified talent pools in collaboration with Recruitment Sourcing Specialists and Managers.
• Performance Monitoring: Monitor and analyze recruitment activity within designated business areas to ensure accurate volume forecasting and strategic alignment with client goals.
• Client Relationship Development: Develop and maintain client relationships to support the achievement of Direct Sourcing product objectives and ensure long-term partnership success.

Qualifications

• Tertiary qualification in business or a related discip