Director, Construction Services Business Development - Commercial Lines (Construction West)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This Director reports directly to the Sr AVP and is responsible for the Western book of business within our Commercial Middle Market Construction Services organization, leading a team of production underwriters with specialized construction expertise.  The territory spans from the Midwest to the West Coast.

• This is a remote/WFH (work-from-home) role, requiring travel at least quarterly but ideally on a monthly basis. Preferably, this person will be located in the western half of the US, but can be can be located anywhere in the country as long as they are open to the necessary travel into the territory and regular work hours are also aligned to the respective time zones.
• Due to the nature of the role and the complex accounts they are responsible for leading, qualified candidates must have prior technical underwriting experience (with authority), as well as expertise in the Construction Services industry segment of P&C insurance.
• Prior experience as a people leader is a plus, but not required.

Compensation Grade: H.SD180

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Job Description Summary

On our team, we look for that rare professional who is both analytical and a relationship-builder. Those who can combine those talents with their entrepreneurial drive and own and manage their territory can thrive and grow with us. If this sounds like the opportunity you've been looking for, we want to hear from you!

As a Director, you'll lead a team of Construction Services Territory Managers and Field Underwriters who own the sales and underwriting relationship for commercial lines products and services. We'll count on you to build and maintain business relationships with agencies and/or brokers to grow sales and expand distribution. You'll focus primarily on portfolio analysis, relationship management and account management for a territory.

Job Description

Key Responsibilities: 

• Monitors market conditions and confirms information gathered within market space. Researches risk, environment and other factors to win the account. Receives input and monitors risk selection, renewal retention and pricing decisions. Establishes research objectives and standards for the department. Ensures methodologies and outcomes meet business and strategic objectives.

• Analyzes performance of portfolio as well as individual performance and develops appropriate action to drive profitable growth based upon the analysis. Partners with territory managers in the large account review process.

• Directs pricing standards and practices. Provides recommendations to leaders about underwriting strategy and opportunity. Measures and manages underwriting processing and quality, using company underwriting guidelines and standards.

• Determines priorities and workflow standards for the department. Monitors and manages performance measurements to ensure efficiency of the department's service delivery process. Effectively aligns organizational structure to drive business results.

• Plans, develops and integrates territory sales plans to achieve top and bottom line objectives. Translates strategic business plans into organizational direction. Creates financial and operational goals, budget and timelines to meet company standards.

• Drives sales strategies to develop new business, improve retention and maintain profitability. Meets with agents at member locations to help with renewals and to ensure agency and account needs are being met and service plans are in place and working.

• Consults with all levels of internal and external partners regarding policies and practices. Provides recommendations regarding operational practices and procedures. Provides input into agency strategic and business plans and regional strategic business planning.

• Communicates strategic direction and operational plans to inter