SUPV EVENTS and PROMOTIONS

JOB SUMMARY:

Plans, oversees and supervises the day-to-dayoperations of promotions and events activities to ensure that programs effectivelystimulate customer patronage at Harrah’s/Harveys.  Supervises the Events & Promotions staffin ensuring activities are being held to a high standard and on a stricttimeline to ensure the highest quality.

 

KEY JOB FUNCTIONS:

·        Organizes,schedules and coordinates assigned programs to ensure that the departmentobjectives of increasing patronage and profitability for Harrah’s/Harveys areachieved.

·        Maintainsa thorough working knowledge of property and department policies andprocedures.  Provides information andtrains staff on any changes.

·        Supervisesthe Events and Promotions Associates so that all events and promotions areexecuted efficiently and effectively.

·        Counsels,guides and evaluates Events and Promotions Associates in the proper performanceof their duties.  Prepares and presentstheir periodical performance review accurately and on time.  Recommends wage increase within Wage andSalary Guidelines.

·        Recommendspersonnel changes, including hiring and termination.

·        Continuallyevaluates all player events and promotions to ensure guest satisfaction,profitability and increasing market share. Makes recommendations for changes or new programs that will stimulatebusiness.

·        Keepsabreast of competitive casino marketing events and promotions.

·        Overseesthe execution of all events and promotion development to ensure the highestquality experience for our guests.

·        Establishesand maintains effective communication and working relationships with otherdepartments, properties, corporate and outside vendors in order to secure andmaintain their cooperation for assistance with promotions/events.  Works as a team with the Promotions/Eventsstaff and Marketing department.

·        Reportsto the Events & Promotions Manager and assists in overall execution ofdepartment goals and objectives. Supports E&P Manager in development of new and current Events andPromotions.

 

EDUCATION and/or EXPERIENCE:  

·        Collegedegree with emphasis on marketing, business administration or equivalent orcomparable experience

·        Minimumof two years in organizing promotions/events or related activities required

·        Twoyears supervisory experience preferred

 

QUALIFICATIONS:

·        Fluent and literate in English

·        Excellent verbal and written communication skills

·        Ability to meet people easily and converse in a relaxed and friendly manner

·        Excellent guest and employee relations

·        Strong problem-solving abilities combined with a capacity to work independently and make appropriate decisions without supervision

·        Ability to handle many projects at one time and to react well under pressure

·        Ability to lead and motivate staff

·        Ability to set consistent examples to staff in excellent guest service and organizational skills, professionalism and attention to detail

·         Ability to obtain a Nevada Gaming license

·        Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

·        Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.  Adheres to all regulatory, company and department policies and procedures

 

PHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS:  

·        Must have mobility to navigate between the two properties

·        Ability to climb stairs

·        Must be able to lift 40lbs, must be able to occasionally push a 90lb cart.                        

·        Ability to grasp, finger dexterity, u