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Senior Manager Community Product Comms
Amazon.comSan Francisco, United Statesfull_timeVerifiedPosted 11 Dec 2025
💰 $185,000/yr($106,400/yr – $185,000/yr)
About the role
If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/
About Us:
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
About the Role
We’re looking for a highly creative communicator who brings energy, curiosity, and a deep understanding of Twitch culture and content creators. This person thinks expansively about where and how to tell stories, so we can reach the audiences who matter most—across services, formats, and emerging channels.
As Senior Manager, Community Product Communications, you’ll help shape and execute Twitch’s product communications strategy. The ideal candidate is a natural storyteller with experience across social or interactive services, someone who can translate complex, technical concepts into simple, compelling narratives. You’re proactive, thoughtful, and collaborative. You’re comfortable building trusted relationships with senior leaders and working cross-functionally in a fast-paced, ever evolving environment.
Most importantly, you’re genuinely passionate about the Twitch community and excited to bring our product story to life in fresh, dynamic, and creator-forward ways.
This role may be based in San Francisco, CA; Los Angeles, CA; Irvine, CA; Seattle, WA; or New York, NY.
You Will
- Work with product leadership and product marketing managers to tell Twitch’s product story, underscoring the ways we build for streamers and viewers
- Develop communications campaigns for feature and product launches
- Develop executive positioning strategy for product leadership
Identify opportunities to engage streamers and viewers through creative programming, to build an understanding of Twitch's product work
- Establish a deep understanding of Twitch's community, policies, and products, and tell stories that translate those concepts to broad audiences
- Engage with media and other external partners to provide an understanding of our work
- Create the foundational materials needed to deliver compelling, consistent narratives
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
About the team
The Twitch community is like no other - a passionate and engaged group of creators and active participants who are uniquely invested in what we’re all building together. The Marketing & Communications team at Twitch serves to authentically activate the Twitch community (and beyond) in ways that inform and inspire. Members of our team work across a range of areas including internal and external communications, content & partnerships, creative services, and marketing strategy.
- 6+ years of professional non-internship marketing experience
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amaz
About Us:
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
About the Role
We’re looking for a highly creative communicator who brings energy, curiosity, and a deep understanding of Twitch culture and content creators. This person thinks expansively about where and how to tell stories, so we can reach the audiences who matter most—across services, formats, and emerging channels.
As Senior Manager, Community Product Communications, you’ll help shape and execute Twitch’s product communications strategy. The ideal candidate is a natural storyteller with experience across social or interactive services, someone who can translate complex, technical concepts into simple, compelling narratives. You’re proactive, thoughtful, and collaborative. You’re comfortable building trusted relationships with senior leaders and working cross-functionally in a fast-paced, ever evolving environment.
Most importantly, you’re genuinely passionate about the Twitch community and excited to bring our product story to life in fresh, dynamic, and creator-forward ways.
This role may be based in San Francisco, CA; Los Angeles, CA; Irvine, CA; Seattle, WA; or New York, NY.
You Will
- Work with product leadership and product marketing managers to tell Twitch’s product story, underscoring the ways we build for streamers and viewers
- Develop communications campaigns for feature and product launches
- Develop executive positioning strategy for product leadership
Identify opportunities to engage streamers and viewers through creative programming, to build an understanding of Twitch's product work
- Establish a deep understanding of Twitch's community, policies, and products, and tell stories that translate those concepts to broad audiences
- Engage with media and other external partners to provide an understanding of our work
- Create the foundational materials needed to deliver compelling, consistent narratives
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
About the team
The Twitch community is like no other - a passionate and engaged group of creators and active participants who are uniquely invested in what we’re all building together. The Marketing & Communications team at Twitch serves to authentically activate the Twitch community (and beyond) in ways that inform and inspire. Members of our team work across a range of areas including internal and external communications, content & partnerships, creative services, and marketing strategy.
Basic Qualifications
- 6+ years of professional non-internship marketing experience
Preferred Qualifications
- Experience in entertainment, media, or user-generated content businesses.Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amaz
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