Delivery Driver/Wellness Associate - Full Time (SoMA)

Founded in San Francisco in 2011, The Apothecarium began as a patient-focused medical dispensary and has grown into a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey.
We’re known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Whether you're new to cannabis or a seasoned consumer, our highly trained cannabis associates are here to provide personalized, one-on-one consultations to help you find the products that best meet your needs.
We don’t just sell cannabis — we create experiences that promote wellness, build trust, and enrich lives. Come see why so many patients and customers choose The Apothecarium as their go-to destination for cannabis.
Wellness Associates/Delivery Drivers are responsible for executing that same high level of customer service and compassionate care outside our dispensary walls as our retail staff provide within our stores. Delivery Team Members must love navigating the busy streets of the Berkeley Area while representing The Apothecarium in a professional manner.
Essential Job Duties and Responsibilities●       Drive and deliver products from The Apothecarium to customers in the Bay Area●       Obey all local, state and federal traffic and driving laws●       Adhere to routing guidelines and parameters to deliver according to schedule and Bureau of Cannabis Control requirements●       Address and resolve customer complaints; escalate service issues in an expedient manner●       Obtain payment for product by accepting cash or debit cards●       Assist in opening and closing delivery order processing areas daily●       Process, package and label orders in preparation for delivery●       Maintain delivery manifests and required Bureau of Cannabis Control documentation●       Provide excellent customer service●       Maintain accurate delivery documentation●       Assist with the cleaning, maintenance, and upkeep of delivery dispatch location●       Maintain iOS devices and other necessary hardware●       Communicate professionally and regularly with dispatch location Team Members and Delivery Manager●       Facilitate communication to our delivery members via iOS devices●       Maintain strict confidentiality with customer information
Basic Qualifications●       Prior delivery experience (1 year)●       Prior customer service experience (1 year)●       Must be at least 21 years old●       Valid California Driver’s License and clean driving record●       Working delivery automobile with insurance and valid registration●       Must be able to pass a criminal background check●       Must be authorized to live and work in the U.S
Preferred Qualifications●       Previous delivery experience in SF highly desirable●       Experience working in the cannabis industry highly desirable●       Experience working in retail & customer service experience highly desirableExperience working in the health & wellness industry highly desirablePerks Rolled Just for You (for Benefits-Eligible Roles)
- Comprehensive Health Coverage – Medical, dental, vision, and prescription plans available for employees and their dependents.- Mental Health & Wellness Support – Access to the AI-powered Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness.- Flexible Paid Time Off (PTO) – Generous PTO to support work–life balance (availability may vary by state—ask your recruiter for details).- Employee Assistance Program (EAP) – Free, confidential support for mental health, financial planning, legal matters, and more.- Paid Parental Leave – Dedicated time to rest, recharge, and care for your growing family.- 401(k) with Company Match – Save for the future with a 4% company match and immediate vesting