Staff Product Manager

At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. 

If you are an Internal Candidate, please apply via our Internal Job Board. 

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To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for all of Guild’s people managers — helping you know what to expect from your experience here.

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Guild is hiring a Staff Product Manager to lead the evolution of our Customer Solutions & Delivery product surface—specifically the customization layer that enables Guild to meet customers where they are, without sacrificing scale.

This is a high-impact role for a senior product leader who thrives at the intersection of customer complexity, technical systems, and organizational influence. You’ll shape how Guild delivers “last-mile” capabilities to a diverse customer base while creating durable product foundations that unlock growth.

What you’ll drive

Own and advance the customization layer strategy

• Define a long-term product vision for how Guild supports customer-specific needs at scale.
• Turn ambiguity into a coherent strategy that balances flexibility, speed, and maintainability.
• Ensure this layer becomes a strategic advantage—not a drag on velocity.
  
  

Translate complexity into leverage

• Partner deeply with GTM teams and customers to understand real-world delivery challenges.
• Break down complex business and technical problems into modular, incremental product solutions.
• Use storytelling and clear frameworks to align stakeholders and accelerate decision-making.
  
  

Set direction and lead through influence

• Shape product direction across multiple teams without relying on formal authority.
• Influence senior leaders (including V and C-level) through strong judgment, data, and narrative.
• Build trust across Product, Engineering, Design, GTM, and Customer teams.
  
  

Deliver outcomes, not just roadmaps

• Own the roadmap for Customer Solutions & Delivery, ensuring it ladders to business and customer outcomes.
• Anticipate execution risks, unblock teams, and raise the bar on delivery quality and consistency.
• Establish repeatable practices that improve how complex initiatives get shipped at Guild.
  
  

Be a technical and product thought partner

• Bring strong technical fluency to architectural discussions and trade-offs.
• Use data, experimentation, and in-app analytics to inform decisions and measure impact.
• Contribute to system design thinking, especially around data models and extensibility.
  
  

Multiply impact through others

• Coach and mentor PMs and cross-functional partners.
• Provide actionable feedback that helps others grow their scope, confidence, and effectiveness.
• Model what “staff-level” product leadership looks like at Guild.
  
  

What we’re looking for

• 7+ years in product management or equivalent roles, with experience operating at a staff scope.
• Proven ability to influence across a complex organization, including close partnership with GTM teams and senior leaders.
• Experience building or evolving B2B or B2C SaaS platforms, especially portals or systems that support data exchange and customization.
• Strong comfort with ambiguity and a track record of delivering impact through incremental, decoupled solutions.
• Experience working directly with external partners or large enterprise customers to gather and act on product feedback.
• Technical fluency: familiarity with data models, comfort engaging in system des