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Rehabilitation Administrative Assistant, part time
Hebrew SeniorLifeRoslindale, MA, United States, United Statespart_timeVerifiedPosted 16 Feb 2025
About the role
Overview
Perform a wide variety of administrative duties to assist all Rehabilitation and Ancillary departments to include: OT, PT, SLP, Fitness and Audiology.
24 hours over 3-4 days a week.
Hours = 9AM-3pm if 4 days/week, schedule must include Monday or Friday
9AM-5:30PM if 3 days/week, schedule must include Monday or Friday
Responsibilities
Position Responsibilities
- * Implement administrative systems for Rehabilitation and Services.
- Enter data, including clinical, billing, and statistical data, according to set timelines, and with accuracy and efficiency.
- Schedule and register in both Meditech and Optima with proficiency and accuracy.
- Maintain logs of clinical and administrative data to ensure regulatory compliance.
- Communicate and respond to issues and problems in a timely and efficient manner.
- *Coordinate and verify all billing data prior to submission to Fiscal Services.
- * Attend meetings as designated.
- * On a daily basis, collect and distribute mail and perform other routine office procedures.
- *Print and distribute reports, clinic schedules, prepare statistical data.
- *Perform clerical duties including typing, filing, scanning, etc.
- Collaborate on projects as needed.
- *Adhere to established departmental policies, procedures and objectives.
- Perform other related duties as required or as responsibilities dictate.
Required Qualifications
Core Competencies:
- *Maintain open communications with Administrative Manager, Rehabilitation Services, Management Team, and Staff of Rehabilitation Services.
- *Communicate with patients/families/all disciplines in a manner that conveys respect, caring, and sensitivity.
- *Maintain good working relationships both inter and intra departmentally.
- *Demonstrate flexibility and ability to work with multiple managers with multiple requests and prioritize to meet everyone’s needs.
- *Protect patient confidentiality by promoting professional staff communication according to HIPPA standards.
- *Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center.
Communication
- Introduces self and identifies role to others.
- Demonstrate “emotional presence” by listening attentively and attending to concerns/needs.
- Act as an advocate on behalf of patients as needed or as appropriate.
- Communicates with patients/families/visitors/staff in a manner that conveys respect, caring and sensitivity.
- Listens and respects others’ opinions.
- Accountable for staying informed by reviewing memos, emails and other forms ofcommunication.
- Responsible for communicating and responding to issues and problems in a timely and efficient manner.
- Responds to patients in all situations with a calm, sensitive and supportive approach.
Teamwork/Collaboration and Flexibility
- Demonstrates flexibility.
- Acts in a manner outside the traditional “role” as needed in order to meet patients’ needs.
- Promotes a healthy environment by demonstrating trust, mutual respect, visible support and open, honest communication with all members of the team.
- Involve other team members by sharing information.
Professionalism
- Follows all policies and procedures set forth by the organization and outlined in HSL’s policy manuals and the employee handbook.
- Maintains confidentiality of patient and information.
- Meets all requirements as outlined by regulatory and licensure standards.
Quality Improvement
- Communicates issues/concerns to leadership that may require quality monitoring.
- Offers suggestions and solutions that may improve systems and care.
- Keeps updated on performance improvement projects at the Health Center.
- Participates in quality improvement initiatives as may be required.
Leadership/Development
- Serves as a resource to the team, new employees, and volunteers (if applicable).
- Seeks opportunity for professional development by attending internal and external trainings, educational programs and conferences.
Safety
- Practices in accordance with established standards of care for safety of patient, self and co-workers.
- Identifies and reports basic safety issues or problems (ex. Spills) and takes action whenever appropriate.
- Identifies and reports errors/potential er
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