Director, Digital Transformation

Posting Date

07/01/2025

2476 Swedesford RdSTE 150, Malvern, Pennsylvania, 19355-1456, United States of America

DaVita is a rapidly growing Healthcare Services company driven by the unwavering pursuit of a healthier tomorrow.  As a key driver to enable our vision and financial/operating performance, our Revenue Cycle team serves as a trusted patient advocate and world-class revenue partner that reduces burden and maximizes yield.

About the Role

We are seeking a highly motivated and experienced Director, Digital Transformation to spearhead digital product initiatives within our Revenue Cycle operations. You'll play a critical role in shaping our digital future, working cross-functionally to achieve ambitious goals and deliver significant impact. This is an exciting opportunity for a visionary leader to make a tangible difference in a dynamic and evolving healthcare landscape.

Location Denver, CO or Malvern, PA preferred, remote okay

Responsibilities

• Product Management: Contribute to the overall digital product strategy for the revenue cycle, identifying key trends, emerging technologies, and opportunities for competitive advantage.
• OKR Leadership: Lead the development, implementation, and tracking of Objectives and Key Results (OKRs) for revenue cycle digital transformation initiatives, ensuring alignment with organizational strategy and measurable outcomes.
• Technology Intake & Prioritization: Establish and manage a robust technology intake and prioritization process for revenue cycle, evaluating new solutions, assessing business value, and making data-driven recommendations.
• AI Exploration & Strategy: Support the exploration and evaluation of Artificial Intelligence (AI) opportunities within the revenue cycle, identifying potential use cases, assessing feasibility, and contributing to strategic roadmaps.
• Cross-Functional Coordination: Collaborate closely with product teams across the organization ("the Village") to ensure seamless integration of digital solutions, shared understanding of priorities, and coordinated execution.
• Executive Reporting & Communication: Prepare and deliver compelling executive-level reports, presentations, and updates on digital transformation progress, strategic initiatives, and funding requests for revenue cycle.
• Change Management Support: Partner with stakeholders to support change management efforts related to digital transformation initiatives, ensuring successful adoption and utilization of new technologies.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Information Technology, or a related field. Master's degree preferred.
• Minimum of 8-10 years of experience in digital transformation, product management, program management, or a similar strategic role required, and strong focus on revenue cycle operations within healthcare preferred.
• Proven experience in developing and tracking OKRs or similar strategic goal-setting frameworks.
• Familiarity with emerging technologies, including AI, automation, and data analytics.
• Strong understanding of healthcare revenue cycle processes and challenges a plus.
• Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences, including executive leadership.
• Proven ability to influence and collaborate effectively with cross-functional teams without direct reporting relationships.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here


Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinc