Manager, Repair Center
KION GroupAbout the role
We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The base pay range for this role is estimated to be $82,875 - $121,500 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
This is What you Will Do in this Role:
- Provides leadership and expertise for multiple mechanical and electronic repair centers
- Develops and executes strategy to drive revenue and profit in support of Lifecycle Services roadmap
- Recruits and develops talent to support aggressive growth and high quality expectations
- Ensures safe work environment and adherence to company policies and initiatives
- Collaborates with Dematic leaders to deliver excellent customer service and cultivate supplier relationships
- Develops and manages annual departmental budgets and business plans
What we are Looking For:
- BS/BA in related discipline preferred but not required with equivalent work experience
- At least 5 years successful experience in repair center management or service management
- Team leadership and facilitation skills; previous experience managing others required
- Excellent interpersonal, organizational and communication skills
- Proficiency in MS Office and Salesforce (or related CRM)
- Demonstrated experience with SAP, Solutions Development, and PO functions
- Ability to travel up to 10% of the time
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