Retail Manager of Food & Vending - Hanover, MD

Position Title:  Retail Manager of Food & Vending 

Salary:   $55,000 - $60,000 / year

Other Forms of Compensation:  Bonus Eligible, Company Car & Cell Phone

Location: Hanover, MD

Schedule: Monday - Friday (Weekends as needed)

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About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. 
 
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation.  Together, we’ll continue to transform our industry. 

Come for the job, stay for the career. We are Canteen.

Job Summary

Canteen is seeking a Retail Manager to provide support to the assigned branch for program projects and client initiatives. Those who excel in managing multiple accounts and tasks will thrive in this position. You will work closely with the Retail team and Operations to facilitate workflow and assist with execution of projects and new client programs to ensure successful and timely implementation.

Key Responsibilities:
•    Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
•    Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc.)
•    Ensure we are compliant with local and national account standards; review corporate compliance reporting
•    Coordinate efforts to improve the customer retention and client experience at the point of sale
•    Drive compliance to merchandising standards
•    Responsible for site visits and client retention
•    Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)
•    Manage projects such as new store openings, new client rollouts, client merchandising plans 
•    Assess performance by location through audit reports (Quarterly District Evaluations) 

Preferred Qualifications:
•    Route Management, retail and merchandising experience preferred
•    Supervisory, leadership, management, and coaching skills
•    Good communication skills both written and verbal
•    Ability to communicate on various levels to include management, customer and associate levels
•    Knowledge of financial, budgetary, accounting, and computational practices
•    Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
•    Flexible/Adapts well to change
•    Collaborative – works well as a member of a team
•    Customer service focus: Value customers.  Meet or exceed their requirements and be consistent with business priorities 
•    Detail-oriented
•    B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
 

 

 

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: