Retail Assistant General Manager

At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on  delivering an outstanding customer experience.   As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers.   Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development.   We believe in creating an inclusive and supportive work environment where each employee's unique perspectives and contributions are valued. We encourage teamwork, creativity and empowerment as we work together to achieve our company's goals.   By joining Cannabis & Glass, you become a part of a dynamic and rapidly expanding industry that is shaping the future of cannabis retail. Embark on a fulfilling and rewarding career journey with us, where your passion and dedication will make a meaningful difference in the lives of our customers.

 

About the Opportunity

 

As a Retail Assistant General Manager (AGM), you’ll play a pivotal leadership role in a fast-growing cannabis retail organization that’s setting the new standard for professionalism and performance in the industry.

 

This is a hands-on leadership position designed to prepare you for future General Manager responsibilities through direct mentorship, operational training, and leadership development. You’ll partner closely with the GM to drive store performance, coach high-performing teams, and deliver exceptional customer experiences every day.

 

If you’re a driven, adaptable, and people-focused leader who thrives in high-volume environments, this role offers a rare opportunity to grow your career with one of the most respected cannabis retail operators in the country .

 

 

 

What You’ll Do

 

 

• Support the General Manager in all aspects of daily store operations, including scheduling, compliance, and sales execution.

• Serve as acting GM during absences—leading daily briefings, coaching staff, and maintaining operational standards.

• Oversee cash and inventory controls, ensuring accuracy, safety, and compliance with company SOPs and state regulations.

• Drive visual merchandising, online/kiosk menu accuracy, and in-store promotions that delight customers.

• Coach and develop team members through daily feedback, performance management, and leadership mentoring.

• Collaborate with corporate partners in HR, marketing, and procurement to optimize store performance.

• Handle escalated customer concerns and uphold the highest standards of service excellence.

 

 

 

 

Who You Are

 

 

• A confident and accountable retail leader with a strong work ethic and high attention to detail.

• Competitive and performance-driven, motivated by achieving measurable results.

• Adaptable and tech-savvy, with a mindset for continuous improvement and operational efficiency.

• A coach and mentor who leads by example and inspires others to perform at their best.

• Calm under pressure, with excellent judgment and problem-solving skills in dynamic environments .

 

 

 

 

Why Join Us

 

 

Our company was built on the values of Integrity, Accountability, Dependability, Competitiveness, Meritocracy, Innovation, Efficiency, Adaptability, Teamwork, and Commitment to Excellence .

 

You’ll be part of a mission-driven team that:

 

• Puts customers first — building relationships that go beyond transactions.

• Rewards performance — empowering ambitious leaders to grow quickly.

• Embraces innovation — using data and technology to streamline operations.

• Strives for excellence — setting the standard for legal cannabis retail.