Real Time Power System Support Engineer - Senior

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources.  We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering diversity and inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We accept and celebrate those that join us and recognize that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. A diverse and inclusive workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.
 

JOB SUMMARY

Provides engineering analysis and technical support to ensure continuing reliable operations of the electric power grid in compliance with NERC Standards, ERCOT Protocols and Market Guides. Provides electrical engineering analysis and technical support for the planning and operation of the electric power system. Implements appropriate system modeling, develops tools and procedures to monitor and control the system, performs system studies, analyzes simulated or actual operating results, develops solutions to current or future system issues, and appropriately reports findings and recommendations.

JOB DUTIES

• Understands the basic principles, theories and concepts related to the profession and learns how to apply them within the ERCOT culture.

• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

• Performs engineering studies including power flow, voltage security, and/or dynamic stability analysis

• Runs appropriate scenarios and input variations to result in robust results, analyzes study accuracy and assigns confidence metrics, helps formulate conclusions and recommendations, prepares reports and presentations

• Develops and documents operating plans, procedures and limits that allow the reliable and efficient operation of the system

• Performs and/or reviews performance of resource qualification testing and performance evaluation

• Analyzes system control performance and provides tuning and other modifications to maintain reliable operations, including analysis for development of ancillary service requirements and quantities

• Assists in the preparation of operations reports for management, NERC, ERCOT, and other entities

• Gathers and analyzes information on operating conditions and events, helps formulate conclusions and improvement recommendations and assists in preparing reports

• Supports development and performance of advanced applications for operations, including State Estimator, Voltage Security Analysis, Load and renewables Forecast, Contingency Analysis, Power Flow, and Transient Stability Analysis

• Develops and deploys situational awareness and system monitoring applications and tools for operations, management, and external entities

• Provide 24/7 support to the ERCOT Control Room through On-Call rotation.

• Contributes to specific objectives and outcomes as directed.

• May provide on the job training or help oversee the work of other engineers/analysts

• Typically works independently on assignments and projects

• Participates in multifunctional teams to obtain input, address comments and perform studies

• Assists in developing tools, processes and procedures that enhance system reliability and departmental/organizational efficiencies

• Participates with other ERCOT departments to select and implement system changes as needed

• Serves as a technical Subject Matter Expert for the department.

• Makes independent decisions except in instances of unusually complex engineering scenarios.

• Works on the most complex engineering issues where analysis of situations requires an in-depth evaluation of variable factors. Has the ability to resolve complex issues in creative and effective ways.

• May coordinate, provide presentations and participate in stakeholder meetings with ERCOT personnel, Market Participants and industry Regulatory agencies.

• Fosters and leverages strong working relationships with team and other internal departments.

• Lends professional expertise to guide projects and help teammates assigned by manager.