Senior UX and Product Designer, AI Health Cloud

Our Company

BrightSpring Health Services

Overview

Are you a strategic UX/Product Designer passionate about crafting intuitive, human-centered experiences that transform healthcare? Join us as a Senior UX / Product Designer to lead the design of intelligent, AI-powered workflows for our Health Cloud Platform. You’ll collaborate with clinicians, engineers, and product leaders to shape seamless digital experiences that support real-world clinical and pharmacy use cases.

 

This role is ideal for a design leader with deep experience in complex systems, AI/ML interfaces, and healthcare workflows—someone who thrives at the intersection of design strategy, product thinking, and user empathy.

Responsibilities

• Lead end-to-end UX and product design for AI-enabled clinical and pharmacy applications.
• Translate user needs, clinical workflows, and AI capabilities into elegant, scalable design solutions.
• Conduct user research, usability testing, and behavioral analysis to inform design decisions.
• Develop wireframes, prototypes, and high-fidelity designs using modern design tools.
• Collaborate with product managers, clinicians, and engineering teams to ensure feasibility and alignment.
• Define and evolve platform-wide design systems, style guides, and interaction patterns.
• Advocate for inclusive design, accessibility (WCAG), and responsive UX across all touchpoints.
• Mentor junior designers and contribute to a culture of design, excellence and innovation.

Qualifications

• Bachelor’s or Master’s degree in Design, HCI, or related field.
• 8+ years of experience in UX/Product Design, with a strong portfolio of complex systems and AI-powered interfaces.
• 2+ years of experience designing for AI/ML, conversational UI, or intelligent workflows.
• Mastery of design tools (Figma, Adobe XD, Sketch) and prototyping platforms.
• Experience in healthcare, clinical informatics, or regulated environments is a plus.
• Excellent communication, storytelling, and cross-functional collaboration skills.
• Familiarity with FHIR/HL7 standards, EMR systems (Epic, Cerner), and healthcare data privacy (HIPAA).
• Exposure to design-to-code workflows and collaboration with front-end engineering teams.
• Travel up to 25%

About our Line of Business

BrightSpring Health Services provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care and primary care, and rehabilitation and behavioral health, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 450,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and often industry-leading quality metrics across its services lines while improving the quality of life and health for high-need individuals and reducing overall costs to the healthcare system. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.