Senior Director Innovation Solutions & Services

Come join a team with an Innovative Mindset and ability to create change. The work of this senior leader and their team will have a direct impact on the organization’s ability to deliver and to promote integrated, accessible, and equitable oral health for all. It will be used to elevate oral health’s visibility, generate a portfolio of credible use cases to be adopted more broadly, and increase awareness about the impact of CareQuest Innovation Partners. This position will work closely with external partners, portfolio companies, non-profit, governmental, and for-profit partners to ensure the knowledge created is applied to practical decisions and improved outcomes in patients’ lives and communities. The Senior Director of Innovation Solutions & Services is responsible for identifying opportunities and designing validated solutions to offer consulting and implementation services (e.g., advisory services) to existing and new CareQuest Innovation Partners clients; designing pilots / projects; and executing them. The Senior Director and their team will lead initiatives that bridge the “last mile” to adoption for the start-ups and solutions accelerated through CareQuest Innovation Partners’ accelerator program, investor portfolio, or our partners. They will lead the Analytics and Business Intelligence team to transform data into insights for our clients and partners by creating business cases, market assessments and reports that would inform decisions around solution development, clinical validation, and strategic partnerships. This leader will work across CareQuest Innovation Partners, CareQuest Institute for Oral Health, and all aspects of our joint ecosystem to enable the validation and scaling of innovative business model, solutions, and offerings. To accomplish this effectively, this leader will be actively developing, expanding and deepening the CareQuest ecosystem of partners (portfolio companies, partners, collaborators). Specifically, this leader will be well positioned to build and grow the Solutions and Services capability for CareQuest Innovation Partners across the following pillars.

 

Lead:

• Advisory Services: 
  • Business case development: develop the financial and economic rationale to support key decisions around investment, solution development, and clinical outcomes
  • Project management: design, scope and execute strategy and innovation consulting projects for key industry leading health and dental plans, DSOs, and other stakeholders in the CareQuest ecosystem
  • Relationship management and business development: build and develop new relationships with key executives and industry leaders and strengthen existing relationships across the CareQuest ecosystem. Scope and secure new consulting engagements. Serve as the primary point-of-contact for contact for consulting engagements and represent CareQuest Innovation Partners at industry forums and client meetings
• Solution Validation:
  • Pilot projects: collaborate with CareQuest Innovation Partners Clinical Team members and the SMILE Health accelerator team to design, scope and execute pilot projects for validated solutions from the CareQuest Innovation Partners ecosystem and start-ups pipeline
  • Solution validation: test market viability and product market fit for existing and new services and solutions developed within the CareQuest ecosystem and partner network. Collaborate with the Business Intelligence and Research teams to develop market analyses and distill critical clinical insights to actionable insights for business decision makers
• Scaling validated solutions
  • Lead the adoption of validated solutions (via the accelerator program or other activities in our portfolio) by crafting relationships with potential partners, investors, customers or portfolio companies
• Support
  • Partnership strategy and pipeline development 
  • Impact Investment case development, due diligence, and structuring partnerships opportunities

JOB QUALIFICATIONS:

Required:

• Masters’ degree in a business or healthcare-related field (or health-related coursework)
• 10+ years in client service, advisory and/or strategy consulting (preferred previous experience with a major and/or boutique management consulting firm)
• 10+ years as a manager of business teams
• Should have knowledge and experience in the following areas:
  • Value Based Care
  • Product development and innovation services
  • Dental and/or medical research
  • Building and managing relationships with clients, consultants, vendors, and other