Partner Growth Specialist (Health System Partnerships)

About SonderMind

At  SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive,  SonderMind  defines  care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking. To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter. 

About the Role

SonderMind is looking for a strategic, data-driven Partner Growth Specialist to help grow and optimize our partnerships with leading health systems. This role is ideal for someone with a background in management consulting, healthcare strategy, or business operations who is passionate about building systems that drive conversion, yield, and long-term impact.

You’ll partner closely with the Health Systems account team to provide the insights, operational infrastructure, and strategic plans that enable strong, high-performing relationships with enterprise partners. This role will report to our Director of Healthcare System Partnership.

What you'll do

• Drive Strategic Enablement for Account Teams: Partner closely with the Health Systems team to design and implement the strategies, workflows, and tools that empower account managers to operate at scale, focus on the highest-value work, and drive measurable partner outcomes.
  
  
• Analyze Performance to Optimize Conversion and Yield: Own key partner metrics—such as referral conversion, clinical yield, and engagement—and use them to identify performance gaps, develop actionable insights, and recommend data-driven strategies for improvement.
  
  
• Surface Opportunities that Shape Product and Partnerships: Leverage data and partner feedback to identify trends that inform partnership strategy, shape product development, and support SonderMind’s continued differentiation in the enterprise behavioral health market.
  
  
• Design Scalable Operational Frameworks: Develop and evolve repeatable processes, templates, and planning frameworks to support the full partner lifecycle—from onboarding and activation to growth and retention.
  
  
• Influence Cross-Functional Execution: Collaborate with Product, Analytics, Care Coordination, and Marketing to ensure our offerings align with partner needs and strategic goals. Act as the connective tissue across teams to remove friction and accelerate outcomes.

What does success look like?

• You’ve developed tools and processes that improve conversion rates and increase clinical yield across partner accounts
  
  
• Your dashboards and reports drive key partner engagement decisions and surface early indicators of risk and opportunity
  
  
• The account management team feels more focused, efficient, and strategically supported in their work
  
  
• You’ve helped SonderMind scale repeatable, data-informed processes to support a growing portfolio of health system clients

Who You Are

• 2+ years in healthcare consulting, analytics, or a similarly strategic, data-heavy role supporting health systems or enterprise healthcare clients. Knowledge of clinical systems is a must.
• Excellent verbal and written communication skills. Ability to communicate to internal and external stakeholders.
• Proficient in analyzing large datasets, synthesizing information,  diagnosing HS partner issues and translating it into actionable solutions.
• A passion for Healthcare System partner and patient satisfaction and a strong desi