Senior Billing Analyst

About Checkr
Checkr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. 

A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company.

About the team/role
As the Senior Billing Analyst, you will report to the Director, Billing Operations and play a major role in Checkr’s Order to Cash process. You will ensure invoices are complete, accurate, and sent timely to Checkr’s customers each month. In addition, you will help support the Customer Success team, assist in all billing-related & credit memo inquiries, and support month-end close operations. Lastly, you will help with ad-hoc projects and provide support during our annual financial statement audit. As a part of Checkr’s accounting team, you will help to ensure Checkr provides accurate and timely financial reporting and that all accounting records are booked in accordance with US GAAP.

What you’ll do

• Review invoices and pricing changes for errors, working with engineering and operational teams to address those issues
• Document and maintain comprehensive billing processes, including policies and procedures, ensuring clarity and consistency.
• Conduct research on system postings and trace journal entries to ensure proper accounting treatment of debits and credits.
• Assist with continuous process improvement and development of automated systems including implementation and enhancements to AR/Billing tools 
• Support the customer success team on inquiries related to billing and credit requests
• Collaborate with Engineering teams to ensure the accuracy and timely delivery of invoices to Checkr customers
• Prepare financial reporting files including ad-hoc internal reports and financial analysis reports
• Partner with internal teams and develop relationships to ensure positive collaboration
• Perform general account analysis and reconciliations
• Assist with the management of annual financial audits and month / quarterly reporting for board meetings
• Assist with day-to-day, monthly, and year-end operations of the accounting and finance department
• Assist with cross-functional projects
• Work with team members to identify risks and opportunities for improvement
• Analyze, evaluate, and overcome project risks, and produce project reports for key stakeholders

What you bring

• Bachelor’s Degree in Accounting, Finance or related field, CPA or CPA track is a plus
• 4+ years of accounting-related work experience
• Working knowledge of ERP systems (preferably Oracle Fusion); Stripe, JIRA, and Salesforce experience a plus
• Big 4 experience is a plus
• Project management experience is a plus
• Excellent organizational abilities, attention to detail, strong written and oral communication skills
• Must be able to prioritize, problem solve, take initiative, and maintain confidentiality of sensitive personnel information
• Proficient in MS Office (especially Excel); familiarity with databases and SQL is an asset
• Customer-centric approach, and ability to work independently with minimal oversight
• Responsible for taking ownership of the invoicing process

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend

At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages. 

One of Checkr’s core values is Transparency. To live by that value, we