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Lead Security Operations Analyst
AttentiveUnited States, United Statesfull_timeVerifiedPosted 30 Jan 2025
💰 $218,000/yr($154,360/yr – $218,000/yr)
About the role
Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
About the Attentive TeamHave you ever received a text message from your favorite brand with an incredible offer? Did you know that text message marketing delivers the highest ROI of any marketing channel? And that more customers than ever prefer to connect with brands via text? That is what we do at Attentive. We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.
We’re building big things! Check out our tech blog here: https://tech.attentive.com/
About the RoleOur Security team safeguards Attentive’s platform and customer data, enabling swift and secure operations. We tackle complex security challenges to ensure trust and integrity across our services. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented security professionals in a high-performance and high-impact culture.
We are looking for a hands-on, collaborative and automation-first driven security analyst to join our Security team and improve our velocity. This individual will be responsible for responding to alerts in our environment, automating responses, maintaining runbooks, and helping engineers assess and remediate vulnerabilities. You will use various tools (i.e. Panther, AWS, DataDog, Snowflake, Jira) to investigate, monitor and remediate alerts to ensure a swift and effective response to potential threats.
As our first Security Operations Analyst you will be dedicated to continuously monitoring and responding to security alerts and threats to our data, applications, systems, and infrastructure. Your role will include a mix of technical development, data analysis, remediation and program management. This individual will use both their operational and organizational skills to streamline, manage and report on program metrics as well as technical skills to action on, remediate and automate alerts and response in our infrastructure.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
About the Attentive TeamHave you ever received a text message from your favorite brand with an incredible offer? Did you know that text message marketing delivers the highest ROI of any marketing channel? And that more customers than ever prefer to connect with brands via text? That is what we do at Attentive. We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.
We’re building big things! Check out our tech blog here: https://tech.attentive.com/
About the RoleOur Security team safeguards Attentive’s platform and customer data, enabling swift and secure operations. We tackle complex security challenges to ensure trust and integrity across our services. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented security professionals in a high-performance and high-impact culture.
We are looking for a hands-on, collaborative and automation-first driven security analyst to join our Security team and improve our velocity. This individual will be responsible for responding to alerts in our environment, automating responses, maintaining runbooks, and helping engineers assess and remediate vulnerabilities. You will use various tools (i.e. Panther, AWS, DataDog, Snowflake, Jira) to investigate, monitor and remediate alerts to ensure a swift and effective response to potential threats.
As our first Security Operations Analyst you will be dedicated to continuously monitoring and responding to security alerts and threats to our data, applications, systems, and infrastructure. Your role will include a mix of technical development, data analysis, remediation and program management. This individual will use both their operational and organizational skills to streamline, manage and report on program metrics as well as technical skills to action on, remediate and automate alerts and response in our infrastructure.
What You'll Accomplish
- Security Alerts & Response:
- Monitor and respond to security alerts from various sources, including corporate tools, WAF, SIEM systems, SOAR, EDR tools, and AWS
- Act as the first line of defense to security alerts and events including triage investigations, and incident command - escalating when needed
- Partner closely with detection and response engineers to identify any gaps in logging coverage to ensure we maintain the highest visibility into any threats to our environment
- Automate workflows to continuously improve our response to security alerts
- Fine tune alerts and build dashboards to ensure that implemented security controls are effective and maintained to support performance, scalability, and stability
- Risk & Threat Analysis:
- Analyze security events, correlating data from various sources to gain a holistic view of potential threa
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