Patient Access Representative (Outpatient) - Clinic Overhead - RHC - Full Time - Day Shift - Howard Memorial - Willits

Located where miles of breathtaking ocean views meet dense coastal forests, Adventist Health Mendocino County has a rich history serving community members on the coast since 1971. We are comprised of a 25-bed critical access hospital and offer a range of services in Fort Bragg. The Mendocino Coast offers a small-town atmosphere and is known for its natural beauty, from the smallest to the tallest redwoods in the world, to glass bottom beaches and the only oceanfront botanical gardens in the United States. With whale watching, fishing, hiking trails and many more outdoor adventures readily available, this coastal region is a place to immerse yourself in its landscape and history.

Job Summary:

Facilitates the coordinator of scheduled outpatient services and programs and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.

Job Requirements:

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions:

• Facilitates the patient admission and discharge process including collection of patient information and financial data.
• Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date.
• Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.