Senior Site Reliability Engineer 2

About the Role

Delivering business value by designing and developing high-quality software and systems in a highly collaborative environment. This role reports to Engineering Manager.

Ranked number 14 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2023; and named as one of BuiltIn ‘Best Places to Work’ in both Seattle and Dallas for 2024.

Benefits and Compensation

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the COS office / 2 days remote each week
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 20 days PTO to start, increases with tenure and seniority
• Paid parental and adoption leave
• Compensation Range: $129,600-$144,000

What You’ll Do

• Review and debug code, systems and infrastructure.
• Perform validation and verification testing.
• Understand and exhibit the company's core values (Values.pdf).
• Communicating progress, blockers and risks.
• Develop tools and automation by producing clean, efficient code.
• Maintain systems via a mix of manual and automated techniques.
• Participate in on-call support of the Pushpay products, if on the on-call roster.
• Review system generated events and alerts and industry sources for operational issues 
  and security concerns.
• Produce value to the business by regularly shipping robust, high quality features into 
  the production environment.
• Identify problems and risks in your own work, and that of others. You can suggest 
  improvements to design and approach.
• Actively improve the operability of systems and operational awareness of our teams.
• Be aware of, and contribute to refining, the engineering "lore and custom" (aka. culture, 
  policies, and procedures).
• Identify, prioritize and execute tasks in the software development life cycle.
• Take the initiative to identify and/or fix issues before being assigned them.
• Recruitment of new Engineers (sales pitch, technical screens).
• Contribute to SRE, Operability, Architecture Reviews with other engineering teams.
• Be highly aware of the profound security and compliance ramifications of the nature of 
  our business (specifically our PCI compliance requirements).
• A core contributor to a Pushpay guild.
• Develop high-quality system design and architecture.
• Break down larger pieces of work into small, well-scoped pieces for other team members.
• End-to-end responsibility on features of increasing complexity.
• Make sure that more junior or new engineers unfamiliar with the tech or processes we
  have not only understand what they are doing, but also why they are doing it.
• Subject matter expert in one or more features of the Pushpay infrastructure stack.
• Input into technical strategy and direction of the products, systems and infrastructure 
  they work on.
• Work closely with engineering managers and product managers in planning, scoping and 
  resourcing feature work.
• Evangelizes and demonstrates good practices, both in and outside the team.
• Ensures technical activities undertaken by their team follow Pushpay engineering 
  practices and are adequately socialized amongst the wider engineering team.
• Ensures that architecture and design of outputs delivered by the team are aligned with 
  technical and product strategy.
• Communicates status and risk updates to stakeholders (including Delivery Manager, 
  Engineering Manager and Product Manager) in regular and timely manner.
• Cross team collaboration.
• Translating between basic business requirements and technical requirements.
• You are expected to work with Software Engineers, Quality Assistance, Product and 
  other parts of the business to review requirements and proposed solutions and providing
  input into these processes (which may include ideation, algorithms, processes and
  feature design) which may constitute intellectual property that belongs to Push