Quality Technician

Quality Technician

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

This role supports KCPX/PPS commercial product and R&E Innovation quality testing as well as compliance to Current Good Manufacturing Practices (cGMP) regulatory requirements and the K-C Quality Management System Requirements (QMSR). They collaborate with staff teams to align on product specifications and deviations, manage production Quality planning, coordinate asset quality protocols, and oversee production testing and inspection. The role supports trials and innovation, manages product release and non-conforming products or commercial production, conducts bioburden sampling, investigates customer complaints, and provides quality training to team members. Additionally, they execute equipment calibrations and verifications, ensuring all activities comply with defined processes and procedures.

Organizational Relationships & Influence:

Key customers include all Neenah KCPX pilot facility employees, Personal Care R&D project & trial teams, and Corporate and Global quality resources

In this role, you will:

• Lead manufacturing Quality Operations, ensuring daily readiness, on‑floor quality oversight, and compliance with established procedures and regulatory requirements.
• Own specification management and quality documentation, implementing updates and maintaining accurate records within EtQ.
• Oversee quality testing for commercial production, innovation, and trials, including PASS and startup protocols.
• Manage product release and lot record processes, ensuring accuracy, GDP compliance, and timely disposition.
• Support internal audits, Eyes for Quality activities, and nonconformance/CAPA processes to drive continuous improvement.
• Manage calibration and verification of quality testing equipment, ensuring accuracy, traceability, and corrective action where needed.
• Provide training, coaching, and support to Quality Analysts, Technicians, and line support personnel to ensure capability and performance.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:

• Associates degree or equivalent industry experience.
• At least one year of Quality Management System experience in a manufacturing environment.
• Proficient use of Microsoft Office applications (Word, Excel, PowerPoint, etc.)
• Strong verbal and written communication skills for individuals and cross‑functional groups
• Effective priority setting, time management, and adaptability in a fast‑paced production environment.
• Ability to manage multiple tasks, handle competing priorities, and maintain attention to detail in dynamic conditions

Preferred (not essential, but desired):

• Working knowledge of ISO 9001 and med