Director, Data Science 1

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We are looking for a talented, motivated and results-driven leader to join the Global Financial Crimes and Customer Protections (GFCCP) organization leading a Business Intelligence team responsible for operational and regulatory reporting and insights to support across Fraud, AML, Sanctions and Global Protections programs.

You will be responsible for driving and delivering GFCCPs data strategy, leading a global team of data scientists, analysts and developers in the creation of a “Best in Class” MI reporting suite that enables GFCCP program leaders to effectively manage and monitor KPIs and service levels, whilst providing data driven insights as to program effectiveness, identifying operational, strategy and policy opportunities. These efforts require close collaboration with global business, compliance and risk teams along with coordination and partnership with cross-functional teams located in different geographic locations.

Job Description:

This position requires a proven record of risk management (online preferred), business acumen, creative thinking, people management, strong communication and collaboration skills and advanced research and analytical skills.

• Lead, grow and develop a team to deliver best in class reporting, analytics, and insights
• Develop, implement and evolve the GFCCP reporting suite and data infrastructure
• Define key success metrics for assessing and monitoring effectiveness of program strategies as well as drive initiative analytics and key business decision-making
• Proactively identify opportunities to improve PayPal’s reporting capabilities and systems
• Translate complex quantitative information into presentations that are easily understood by senior management on a regular basis. Communicate and interact with partners and executives, verbally and written, in a professional manner;
• Excel in a dynamic and fast-paced environment; manage changes, set and follow priorities and execute on vision and strategy

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t