Broadcast Systems Account Manager

Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion.  In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer).

So, if you want to join a “Best Place to Work” company and make the world say wow, let's talk.

ACCOUNT MANAGER, HEINA - Broadcast Replay Systems

Location: Domestic US, preferably East Coast. We are flexible on primary location, however, you may be asked to spend time at our Atlanta Office, and travel for meetings, installations, operations and events, as necessary.

» Who are our Commercial and Sales team?

The team is led by our Commercial Director (US) and in short, is responsible for introducing and implementing our solutions  with domestic sports organizations, leagues, production and broadcast companies. This Account Manager role will be part of a team of people who have a passion for sport and get excited about driving forward the use of technology in the sports that we all love.

» What the job is all about

You are going to play an important part in the strategic growth of Hawk-Eye Innovations in North America. You will be responsible for the health and success of our existing client relationships, finding new opportunities for growth and expansion, and ultimately ensuring that Hawk-Eye Broadcast Relay systems continue to grow into industry recognized and adopted solutions.

In this role, you’ll be at the cutting edge of one of Hawk-Eye’s fastest growing projects. As an Account Manager, you will be expected to be a primary  driver of collaboration with our Sales, Project, Product and Operations departments to ensure a successful delivery of our Broadcast Replay systems & product lines..

Externally, you’ll be representing Hawk-Eye by working closely with broadcast and production professionals, network and league representatives, engineers, system integrators, and system operators across the industry. This consistent collaboration is intended to create a unique client experience aimed at creating the most seamless integration of systems to aid in the client’s production.

» A day in the life  

Your day-to-day in this role will be varied, as you manage a range of projects and clients at different stages in their lifecycle. Expected travel approximately 40% of the time.

You’ll become the frontline expert in all things Hawk-Eye Broadcast Replay, keeping up to date with current technology and operational developments and maintaining relationships throughout the business. You’ll also need to maintain networks and relationships throughout the sports, broadcast and production landscapes and will be expected to participate in relevant industry events. 

Using this knowledge, you will identify opportunities within the US to grow the footprint of our Broadcast Replay adoption as well as identify where existing  products can be further developed to meet the needs of current or prospective clients.

Once introduced into a new or existing client relationship, you will help lead the planning, quoting and execution and follow through of the core deliverables within the contracts.

This role will incorporate the need to drive internal and external proposals to further strengthen our Broadcast Replay product line, processes, and relationships. You’ll help drive client education, operational procedures, documenting product feedback, and all aspects of client and operator requests. You’ll also work with our Commercial Director and Accounts Team in pursuing new opportunities, as needed.

The ideal Account Manager will establish, maintain and grow client relationships, with the ultimate goal of delivering long term, sustainable business. And of course, you’ll need to stay up to date with all of the tech and operational developments within Hawk-Eye and of the wider broadcast and production industries.

» What we need from you

• University Degree or equivalent industry specific experience.

• Minimum of 4 years of recent high-level broadcast or production experience.

• Experience of working across a global business within a multicultural working environment;

• Business acumen and great analytical skills;

• Excellent communication and the ability to build credibility amongst existing and future clients;

• Attention to detail and creativity when build