Maintenance Coordinator

Job Summary

The Maintenance Coordinator serves as in-office support for the field service technicians. This position is responsible for administering the collection and compilation of information for billing. Issuing, scheduling, processing & tracking the completion of work orders. Serve in a support role for the Maintenance Manager with various projects.

Job Duties & Responsibilities

Duties include but are not limited to:

• Identify and resolve maintenance, materials, supplies, and staffing problems.
• Maintain, update, and plan the schedule, including assigning tasks to staff and hiring subcontractors.
• Review, evaluate, and prioritize requests for maintenance.
• Report on activities, budget, supplies, and planned projects.
• Communicate any budgetary adjustments in revenue or expense to comptroller.
• Communicate maintenance schedules.
• Maintain thorough communication with Community Managers.
• Prepare and submit proposals given by Maintenance Manager and/or techs.
• Complete weekly billing process and respond to billing inquiries.
• Submit reporting as needed including weekly materials and labor revenue to budget, tech efficiency and business updates.
• Maintain a filing system to organize all technician’s receipts and paperwork.
• Communicate with various departments to ensure that fleet vehicles are maintained and are operating properly.
• Processing Subcontracting invoices and issue payments in a timely manner.
• Other duties as assigned.

Benefits Summary:
· Vacation accrual begins after 90 days at 6.67 hrs per month with a cap at 160 hours, depending on years of service.
· Employees who are active and full-time are eligible to accrue 3.34 hours per month up to a maximum of 40.00 hours (5 days) per calendar year.
· 401k offered.
· 9 paid holidays.
· Medical, dental, and vision offered.
· Short and long term disability, plus other voluntary insurance options.
· World-Class Training.
· Individual and Branch Achievement Bonuses.
· CAI (Community Association Industry) Course/Designation Assistance.
· Employee Referral Bonus Program.
· Wellness Incentives.
Compensation:
Compensation: $30.00-$31.00/hour; direct experience highly considered.

Qualifications

Knowledge & Skills

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Basic knowledge of general maintenance.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Knowledge of company policies, procedures and forms.
• Time management and time critical prioritization skills.

Education & Experience

• Associates Degree Preferred.
• At least 2 years of directly related or closely related experience.

Certifications & Licenses

• N/A

Travel Requirements

• N/A

Working Conditions

• Typical office environment.