Technical Analyst - Associate

Job Summary

Performs maintenance, troubleshooting, research and fact finding to respond to hardware, software, network (data and voice) and enterprise applications issues/requests in support of patient and non-patient care areas.

Essential Functions
 

• Performs preventative maintenance, troubleshooting, and repair of general patient and non-patient care equipment/applications.
• Performs and documents routine maintenance in compliance with current policies and procedures.
• Assists with management of inventory levels for break/fix and spare equipment/parts, ensuring proper tracking.
• Acts on equipment hazard alerts and recalls to ensure patient safety.
• Performs and documents department inventories.
• Accepts on call responsibilities, supports customer emergency issues and escalates to the appropriate person or group as needed.
• Provides technical in-service education for clinical and non-clinical staff in the operation and maintenance of equipment. Provides cross-training to peers to improve skills and verify competency.
• Serves as a limited technical advisor/project coordinator for evaluation and installation of patient and non-patient care equipment.

 

Physical Requirements
 

 

Work is subject to high-level visibility through exposure to patient population and to administration. Works in patient care areas independently under stressful conditions. Must be able to lift up to 35 lbs. This position requires standing and walking. Exposure to electrical hazardous equipment and potential biohazards exist. Must have reliable, personal transportation for daily trips to and from facilities, and also be able to carry equipment in personal automobile between facilities. Must meet Transportation requirements - Defensive Driving Class and Motor Vehicle Report screening for certification to drive company vehicles.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation
 

Base Pay: $22.74 - $34.11 hourly

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Benefits and more
 

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program



Education, Experience and Certifications
 

High School Diploma or GED required; Bachelor's Degree preferred.

 

Atrium Health is one of the nation’s leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region’s largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care.

We’ve been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors’ offices to behavioral health centers to nursing homes.

Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.