Eligibility Worker (Public Benefits Specialist) | Bilingual English/Spanish encouraged

Initial Posting Date:

05/22/2026

Application Deadline:

05/31/2026

Agency:

Department of Human Services

Salary Range:

$4,519 - $5,988

Position Type:

Employee

Position Title:

Eligibility Worker (Public Benefits Specialist) | Bilingual English/Spanish encouraged

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Our Oregon Department of Human Services (ODHS) Oregon Eligibility Partnership (OEP) team is seeking a talented individual who has experience interviewing applicants to determine eligibility for programs and services through a trauma informed lens. If you are looking for a meaningful career that serves Oregon’s most vulnerable community members, apply today to join our team!

Bilingual Encouraged  – English & Spanish  

You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If you’re interested in using your bilingual language skills, you may qualify for a 5% bilingual differential pay increase after successfully passing the language proficiency test.

Summary of Duties

Oregon Eligibility Partnership (OEP) is a program within ODHS that determines eligibility for people living in Oregon who apply for medical, food, cash and childcare benefits through the ONE eligibility system. OEP plays critical part in the eligibility process that moves beyond integration and equality, focusing on equity of services and providing timely, accurate, and necessary eligibility determinations through a person-centered approach.   

As an Eligibility Worker, you will:

• Interview applicants in-person and by phone to gather and assess information for benefits we administer, such as Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), and various Medicaid (Health insurance) programs.

• Perform eligibility determinations, redeterminations, and periodic reviews.

• Assist customers in-person and over the phone who are receiving or applying for benefits.

• Communicate eligibility decisions to applicants.

• Provide person-centered services with a trauma-informed approach to identify needs.

• Be responsible for accurate and timely eligibility determinations.

• Create a work environment where everyone feels welcomed, appreciated and valued.

• Participate in professional development opportunities and ongoing educa