Dispatch Lead

<h2 data-start="193" data-end="223">🚪 Now Hiring: Dispatch Lead</h2> <p data-start="224" data-end="298"><strong data-start="224" data-end="264">Tip Top Garage Doors | Charlotte, NC</strong><br data-start="264" data-end="267"><strong data-start="267" data-end="298">Pay: $20–$24</strong><strong data-start="267" data-end="298"> per hour (DOE)</strong></p> <p data-start="300" data-end="564">Are you a strong communicator who thrives in a fast-paced environment and loves keeping teams organized and running efficiently? <strong data-start="429" data-end="453">Tip Top Garage Doors</strong> is looking for a dependable, detail-oriented <strong data-start="499" data-end="513">Dispatch Lead</strong> to serve as the heartbeat of our daily operations.</p> <p data-start="566" data-end="842">In this role, you’ll coordinate schedules, support our field technicians, and help deliver a smooth, professional experience for our customers. If you enjoy problem-solving, multitasking, and being the go-to person who keeps everything on track, this could be the perfect fit.</p> <hr data-start="844" data-end="847"> <h3 data-start="849" data-end="870">🔧 What You’ll Do</h3> <ul data-start="872" data-end="1695"> <li data-start="872" data-end="979"> <p data-start="874" data-end="979">Schedule and dispatch service and repair calls based on technician location, availability, and skillset</p> </li> <li data-start="980" data-end="1080"> <p data-start="982" data-end="1080">Monitor and adjust schedules in real time to respond to changes, emergencies, and customer needs</p> </li> <li data-start="1081" data-end="1186"> <p data-start="1083" data-end="1186">Communicate clearly and professionally with technicians, customers, and management throughout the day</p> </li> <li data-start="1187" data-end="1287"> <p data-start="1189" data-end="1287">Review daily jobs to ensure correct skill levels, parts, notes, and payment details are in place</p> </li> <li data-start="1288" data-end="1372"> <p data-start="1290" data-end="1372">Optimize routes to reduce drive time, improve efficiency, and minimize callbacks</p> </li> <li data-start="1373" data-end="1477"> <p data-start="1375" data-end="1477">Serve as a primary point of