Principal Strategy & Operations Manager

About the team

The Agent Software and Advertising organization at Zillow Group is at the forefront of revolutionizing the real estate industry. For over two decades, we've been developing cutting-edge technological solutions that simplify real estate transactions and empower professionals across the United States and Canada. Our agent marketing products and software tools are designed to enhance efficiency for all users, helping agents stand out in a competitive market while making the home buying and selling process truly enjoyable for consumers.
Within this dynamic organization, the Strategy and Business Operation team plays a crucial role in driving our success. We're seeking talented individuals to join this team and contribute to our strategic initiatives. As a member of the team, you'll be at the intersection of technology, finance, and real estate, working to optimize our revenue streams and enhance our business performance.
Our team embodies Zillow's core values and plays a substantial role in the organization's success. We pride ourselves on our ability to adapt to the evolving needs of real estate agents, teams, brokers, offices, associations, and MLSs. By joining us, you'll be part of a dynamic group that's shaping the future of real estate technology and making a significant impact in the market.

About the role

As a Principal Strategy and Business Operations Manager, you will leverage your strong strategic background and deep data analysis experience to:

• Spearhead comprehensive market analyses that unlock new growth opportunities and guide strategic investments

• Architect business models for key products (including pricing and packaging strategies) that maximize revenue

• Lead high-stakes initiatives that directly impact Zillow's market position and revenue growth

• Build strategic frameworks that align product development with market demands and business objectives

• Orchestrate cross-functional collaboration between Product, Data Science, Marketing, Sales, Finance, and Customer Experience teams

• Mentor and develop junior team members to build a high-performing strategy organization

• Create learning opportunities and structured development paths for analysts and managers

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $148,600.00 - $237,400.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

Strategic Excellence

• Deep expertise in developing and executing business strategies that drive measurable results

• Proven ability to identify market opportunities and translate them into actionable business plans

• Track record of leading complex, high-impact initiatives from conception to successful implementation

Analytical Mastery

• Advanced capability in analyzing large, complex datasets to extract meaningful business insights

• Expertise in creating sophisticated financial models and conducting rigorous market analyses

• Proficiency in translating data into compelling visualizations and clear recommendations

Leadership & Communication

• Exceptional ability to influence and align stakeholders across organizational levels

• Strong track record of leading cross-functional teams and managing complex projects

• Outstanding presentation skills with experience communicating to executive audiences

• Demonstrated success in coaching and developing junior talent

• Experience creating and implementing structured mentorship programs

Required Qualifications:

• B