We anticipate the application window for this opening will close on - 30 May 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, the Associate Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education.  This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district. 

 This is a field based position. 

Responsibilities may include the following and other duties may be assigned: 

• Represents Medtronic during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems 

• Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products  

• Provides clinical support in surgeries, re-programmings, troubleshooting and follow ups in hospitals and clinics 

• Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues 

• Maintains a working knowledge of competitive products 

• Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)  

• Assists Management and Sales Training department in education/training of new employees in the district 

• Complies with required event reporting and documentation utilizing Medtronic technology tools 

• Accountable for placing orders with customer service for pending purchase orders and product replacement  

• Expected to work with materials management to collect POs for cases covered within the territory/district 

• Responsible for managing inventory provided for case coverage, including:  timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold 

• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level 

• Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s) 

• Visits accounts to replenish literature and establishes/maintains relationships with office staff 

• Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly 

• Manages business expenses and budget effectively and in given timeframe  

• Ensures personal understanding of all quality policy/system items that are personally applicable   

• Completes all new hire therapy trainings a